Kforce has a client that is seeking a Sales Technical Assistant 1 in Lindon, UT.Duties:

　　Sales Technical Assistant 1 will receive/route calls into sales queue

　　Receive incoming calls and route to the appropriate department if not related to a new account set-up or existing merchant hardware sale; If the call is sales related, as described previously, route the call to the appropriate MSR

　　Track Lead Distribution

　　Track prospects/Leads that come into the Sales queue via the IQD (Google doc) to evenly distribute Leads among MSRs

　　As a Sales Technical Assistant 1, you will backup to Lead Sales Administrator

　　Process and create new lead records in Salesforce as requested and as the Leads are provided to OpenEdge by our partners

　　Regular attendance and compliance within the schedule assigned

　　0-2 years of customer service experience

　　Excellent logic, reasoning, and decision-making skills

　　Outstanding customer service and teamwork skills

　　Strong attention to detail and ability to focus

　　Ability to communicate clearly and professionally with customers over the phone

　　Ability to learn and Navigate CRM software

　　Ability to quickly learn and adapt to changing technology and priorities

　　Ability to work under pressure, in a team environment

　　The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

　　We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

　　Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

　　This job is not eligible for bonuses, incentives or commissions.

　　Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

　　Compensation Type:HoursMinimum Compensation:15.00Maximum Compensation:16.00