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Senior Business Systems Manager
Senior Business Systems Manager-March 2024
Troy
Mar 29, 2026
About Senior Business Systems Manager

  Job Title: Sr Business Systems Manager (Infor Visual)

  Location: Troy, AL

  Classification: Exempt

  Grade: 3

  Department: Material Planning

  Reports To: COO

  SUMMARY/OBJECTIVE

  This pivotal role will lead orchestration of all Infor Visual operations and development activities. The scope extends to supporting applications and software for all business users and managing every aspect of Visual in Kimber’s manufacturing environment.

  ESSENTIAL DUTIES & RESPONSIBILITIES

  •Conduct a thorough analysis of existing business systems and procedures.

  •Define, develop, and document software business requirements, objectives, and deliverables in collaboration with internal users and departments.

  •Assist in crafting software development project plans, including scoping, scheduling, and implementation.

  Acquisition & Deployment

  •Research software application products and services in alignment with business requirements.

  •Conduct a thorough analysis of existing business systems and procedures.

  •Define, develop, and document software business requirements, objectives, and deliverables in collaboration with internal users and departments.

  •Collaborate with vendors for efficient implementation of new software products or systems and resolution of adaptation issues.

  •Recommend, schedule, and execute software improvements and upgrades

  Operational Management

  •Manage internal technology resources.

  •Foster professional relationships with key stakeholders across all business units.

  •Act as the technical point of contact for the ERP application, providing hands-on support for users.

  •Design and implement technology solutions in VISUAL modules to meet business and stakeholder requirements.

  •Architect, design, build, and deliver VISUAL solutions, optimizing usability and functionality.

  •Ensure scalable systems integrations with VISUAL, aligning with the company's growth.

  •Collaborate with VISUAL and implementation partner teams on automating data integrations.

  •Stay abreast of new VISUAL features and functionality, providing recommendations for improvements.

  •Participate in technical design/code reviews and audits, maintaining design objectives and standards.

  •Manage user roles/access, assign permissions, and maintain user interface entry forms, email, and PDF templates.

  •Work with end users on usability/Help Desk issues.

  QUALIFICATIONS

  •Candidate will posses Project Management skills and demonstrated solution deployment experience

  •Understanding of VISUAL ERP workflow functionality and processes.

  •Experience using forms, fields, custom records, and workflows in the ERP system

  •Proficiency in generating reports and custom reporting within VISUAL.

  •Understanding of industry-standard business practices in accounting, manufacturing and warehouse management.

  •Business acumen to connect business needs with the right technical solutions

  •Proficiency with saved searches, formulas, reporting, creating dashboards, forms, and workflows.

  •Proven experience with troubleshooting principles, methodologies, and issue resolution techniques

  •Excellent written and oral communication skills, proficient in Microsoft Office (Word, Excel, and PowerPoint)

  •Ability to manage competing priorities, troubleshoot, and work independently

  •Strong planning, organizational, analytical, and communication skills are required

  •Exceptionally high level of commitment to the success of individuals and overall projects

  •Verbal and written communication skills, including presenting and facilitating team meetings

  •Team player with high levels of professionalism, integrity, and enthusiasm

  EDUCATION/EXPERIENCE

  Required:

  •University degree in computer science or information systems and 5-7 years of related work experience.

  • In-depth, hands-on knowledge and experience with enterprise applications, including 5+ years optimizing VISUAL in a manufacturing / machining environment.

  • Minimum four years of managerial responsibilities, including vendor management

  •Eight-plus years of overall IT expertise

  •Certified VISUAL Administrator preferred.

  PERSONAL ATTRIBUTES

  •Highly self-motivated and directed

  •Quick absorption of new ideas and concepts.

  •Good analytical and problem-solving abilities.

  •Effective prioritization and execution of tasks in a high-pressure environment.

  •Ability to conduct research into software development and delivery concepts, as well as technical application issues.

  •Presentation of ideas in business-friendly and user-friendly language

  •Strong customer service orientation.

  •Excellent written, oral, interpersonal, and presentational skills.

  •Experience working in a team-oriented, collaborative environment.

  LANGUAGE SKILLS

  Must have excellent communication skills; reading, writing and listening. Ability write and read spreadsheets.

  TRAVEL REQUIREMENTS

  Some travel may be required.

  OTHER SKILLS & ABILITIES

  Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, overtime before and after shifts and on weekends. Ability to work as part of a team, including all related departments/plants or independently as required to achieve internal and external customer satisfaction.

  WORK ENVIRONMENT

  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  The noise level in the work environment is usually moderate.

  While performing the duties of the job the employee works in a manufacturing environment and may be exposed to fumes or airborne particles, moving mechanical parts and vibration.

  PHYSICAL REQUIREMENTS

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to touch, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance and stoop, kneel, or crouch.

  The employee is occasionally required to lift up to 50 pounds. The vision requirements include close vision and ability to adjust focus.

  WORK AUTHORIZATION

  This position requires compliance with ITAR requirement. Must be a “U.S. Person” (per ITAR 120.15) and are required to show proof substantiating this upon being hired.

  OTHER DUTIES

  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and/or responsibilities may change at any time with or without notice at the sole discretion of the Company.

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