Role Overview:
Consultant - Sales Support: Western Canada
As a Sales Support Coordinator in Avanade’s Canada region, you will facilitate Avanade's sales teams in successfully and efficiently closing new business by collaborating to execute process workflow and provide hands-on support for staffing support, Opportunity reviews and logistics. You will provide support to our sales team in staffing processes and deal workflow activities. This role will create an experience for you to understand how Avanade’s business operates.
Key Role Responsibilities:
Day-to-day, you will collaborate with our selling team members you are assigned to cover regarding:
1) Deal Coordination (40%)
Provide support and coordination of incoming Request for Proposal (RFP) responses including scheduling and logistics along with document preparation.Interact with Business Development and Client Lead sales team employees to understand all Statement of Work (SOW), Change Order (CO) contract matters that are required of their accounts.Schedule review meetings as needed with solution architects to confirm scope, assumptions and deliverables.Collaborate with sales team member to ensure that all deal artifacts including the contract, estimating model and financial model are synchronized where necessary.Steward workflow through to completion on behalf of Business Development and Client Lead sales team employees.2) Staffing and Demand Support (40%): Interact with the firm’s schedule tools (myScheduling) to manage demand.
3) "Ad-Hoc" Support (20%)
Engage as requested to coordinate internal meetings with business partnersCoordinate with local office staff and logistics support team members as required.You will be the "Front Door" or single point of contact for the sales team you are assigned to support and will be expected to available during the business day. Your success will be defined by feedback from the sales team you are assigned and the results that you deliver in terms of responsiveness, efficiency and ability to multi-task in a complex working environment.
Key Role Skill & Capability Requirements:
Your technical and non-technical skills may include:
Experience using Microsoft Office, Excel, WordEntry Level Experience in contract managementDemonstrated passion and ability to resolve complex issues and promote a result-focused, customer-centric cultureHighly structured and process oriented with strong commitment to quality and timelinesProven track record in successfully and efficiently delivering complex projectsStrong relationship management skillsVerified excellence in analytical skills; and ability to read, and understands and analyzes data to provide valuable insightsConfirmed ability to leverage network of inside and outside contacts to increase influence and to skillfully navigate complex situationsExcellent written and verbal communication skillsStrongly preferred:
Experience supporting the professional services sales organizations.Experience working with offshore teams.Experience working with Dynamics 365 CRM (training will be provided if no experience)Preferred Education Background:
You will likely possess a Bachelor's degree (or equivalent Experience).You will likely have 1-2+ years of relevant work experience.Scope of Work:
Complexity: Complex work environment that consistently spans domains, requiring crisp task management and acute prioritization skills.Organizational Impact: Work efforts have significant impact on near- and medium-term Avanade and/or client operations.Supervision Received: Works for the Sales Operations Manager and will meet weekly to review workload.
Accountabilities & Metrics:
Sales team feedbackReduction in cycle time for staffing and demand fulfillment and/or contract workflow completionIncrease in sales team efficiency due to offloading of manual or workflow-related tasks to this roleEmployment Transparency
Avanade® is an Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, color, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information, or any other protected status.
Federal Notices
EEO is the Law Poster: https://sandboxavanadestaging.avature.net/portal/8/files/eeocselfprint_poster.pdf
EEO is the Law Poster: Supplement https://sandboxavanadestaging.avature.net/portal/8/files/OFCCPEEOSupplementFinalJRFQA508c.pdf
E-Verify Participation: Poster https://sandboxavanadestaging.avature.net/portal/8/files/E-VerifyParticipationPoster.pdf
Right to Work Poster: https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20EngEs.pdf
Pay Transparency Policy: https://sandboxavanadestaging.avature.net/portal/8/files/pay-transpEnglishunformattedESQA508c.pdf
State Notices
Los Angeles Notice: https://sandboxavanadestaging.avature.net/portal/8/files/Banthe%20BoxPosterPrivateEmployersasof82318.pdf
Avanade is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to Avanade at [email protected] or call (206) 239-5610 and let us know the nature of your request and your contact information.