Job Summary

　　Provide high level administrative and technical support by assisting the Sales Support Supervisor. Duties may include preparing reports, compiling statistics and other data using spreadsheets and tables, and other general clerical responsibilities.

　　Major Tasks, Responsibilities, and Key Accountabilities

　　Take incoming calls and provide information to callers or transfer call to appropriate individuals.

　　Ensure computer entries are maintained and up-to-date.

　　Review and track sales staff inquiries, complaints, improvement ideas, etc.

　　Interface with sales staff on support needs.

　　Compiles statistical data on sales status.

　　Nature and Scope

　　Refers complex, unusual problems to supervisor.

　　Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.

　　None.

　　Work Environment

　　Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

　　Frequent periods are spent standing or sitting in the same location with some opportunity to move about. Occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds).

　　No travel required.

　　Education and Experience

　　HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.Our Goals for Diversity, Equity, and Inclusion

　　We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

　　Equal Employment Opportunity

　　HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

　　HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.