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Sales Operations Analyst
Sales Operations Analyst-March 2024
Uxbridge
Mar 28, 2026
About Sales Operations Analyst

  Manages the workflow of the organisation's sales processes for contract management, RFPs in the commercial & leisure segments for Hertz International. Responsible for strategic sales planning and the continued review of B2B account performance. Enabling sales operations to run smoothly and ensure the implementation of sales strategies, to further the revenue growth of the sales organisation. Impacts global sales revenue and the bottom line across the Corporate & Leisure contract segments of the business worth $550M.

  A Day in the Life:

  Contract Management, Product & Fees Management, Bid Management, Data Analysis, Problem Solving, Implementation & Amendments. Connects and collaborates with the global sales teams and all departmental functions across the business. Externally interacts with Auditors, Contract Customers & 3rd party system owners

  What You’ll Do:

  CONTRACT MANAGEMENT

  Manages and analyses all elements of contracts ensuring that the negotiated terms are met. Provides alternative renewal strategies, working with the European Sales Directors and the Sales Account Managers to achieve revenue targets.

  PRODUCT & FEES MANAGEMENT

  Manages the standard product packages for the sales tool kit. Communicates changes to fees for the business to internal and external clients.

  BID MANAGEMENT

  Responsible for the collation of information that supports the creation of the bid response, producing branded documentation/presentations for the sales team to deliver during customer negotiations. Manages internal deadlines to ensure bids are completed and submitted in a timely and effective manner.

  DATA ANALYSIS

  Continual review of account rates, product packages and standard pricing performance, across all segments. Measuring usage and the competitiveness of products to make recommendations for future revenue solutions

  PROBLEM SOLVING

  Ability to resolve a wide variety of queries in relation to negotiated rates & fees in Hertz applications. Finding and testing solutions and work arounds to complex issues. Identify revenue opportunities from systems inefficiencies for future enhancement to roll out.

  IMPLEMENTATION & AMENDMENTS

  Maintains a range of different rates & fees in Hertz applications. Is a system expert for contract rate loading and gate keeper for any amendments.

  KEY METRICS

  Optimum sales solutions recommended & implemented

  Contract & revenue roll ups set up accurately

  Revenue opportunities identified

  Accurate communication

  Accuracy of product packages

  SLAs are met or exceeded

  Positive stakeholder feedback

  Data accuracy in documentation

  Retention & acquisition of business

  Consistency of branding & framework of documentation

  Considered and realistic pricing recommendations

  Uptake of product

  Solution to problem resolved and tested successfully

  Successful system improvements and issue resolutions

  Continuous process improvement

  Maintains system integrity

  Route cause analysis complete

  Implementation & amendment sales operation processes followed

  What We’re Looking For:

  1-2 years’ experience in a similar role with proven results desirable

  IT literate & adaptable across various platforms including Microsoft Office

  Strong Mathematical and analytical skills

  Ability to collaborate with internal and external stakeholders across multiple functions and locations

  Proactive with a can-do, positive attitude

  Flexible and adaptable; ability to work effectively in ambiguous situations

  Excellent verbal and written communication skills

  Results driven, ability to make decisions and help solve problems

  Ability to keep a positive attitude in a fast-paced environment.

  Ability to work under minimal supervision with a goal-oriented mindset.

  Ability to see the big picture and leverage critical thinking and decision-making skills.

  Excellent organisation, time management, delegation, and prioritization skills.

  What You’ll Strive For:

  Successful performance in key areas including meeting SLA’s and delivering a high quality of output achieving a high % accuracy success rate of B2B implementation and delivering RFP success for the sales area across segments.What You’ll Get:

  40% off any standard Hertz Rental in a Corporate country

  25 days annual leave

  Pension contribution matched to 8%

  Employee Assistance Programme for employees and family

  The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

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