Established over 35 years ago and numbering circa 35 employees, we supply Blowers, Industrial Vacuums (http://www.ibsblowers.com/products-industrial-vacuums.asp) , Vacuum Pumps, Biogas Compressor, Portable Vacuum, Pneumatic and Vacuum Conveying and Fabrication products and services to the Industrial, Utility, Manufacturing, Road Tanker, Muncipal and Commercial sectors in the UK.

　　There are three operational sites based in Hanwell, Poole and Teesside.

　　Job Title: Internal Sales Co-Ordinator (Maternity Cover)

　　Location: Hanwell, London

　　Key Responsibilities:

　　Responds to calls from existing customers or distributors to purchase products, resolve account problems, follows up on supply or logistics concerns.

　　Works with sales account representatives or Sales Managers to resolve issues.

　　Consults with Manager on setting margins when margins needed to promote a sale deviate from the guidelines.

　　Investigates and keeps management informed of low or eroding margins when products are competitively priced.

　　Ensures reports are maintained as necessary to track the status of inquiries, quotes & bids.

　　Sets goals based on prior years’ sales, discussions with sales and marketing teams, customers, and distributors.

　　Achieves annual targets through consistent customer follow-up and resolution to distributor and/or customer problems.

　　Ensuring all H&S policies are adhered to at all times.

　　Undertaking any other duties as may be reasonably required within the scope of the role.

　　Key Competencies:

　　Experience in a customer facing service or sales role

　　Experience in working with multiple accounts or customers at one time

　　Experience in Microsoft Office programs

　　Excellent written and oral communication sklls

　　Ability to effectively priorotise and execute tasks in a high-pressure environment

　　What do we offer?

　　A competitive employee pension scheme

　　Medical cashback scheme

　　Holiday purchase scheme

　　Share scheme after 1-years service

　　Cycle-to-work scheme

　　Employee assistance programme

　　Training and development

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