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SaaS Implementation Engineer
SaaS Implementation Engineer-March 2024
Detroit
Mar 28, 2026
About SaaS Implementation Engineer

  Together, we can beat cancer.At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

  We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

  If you want to be part of this important mission, we want to hear from you.The SaaS Lead Implementation Engineer is part of the SaaS Enablement team within Varian's Multi-Disciplinary Oncology business unit. We are responsible for the efficient delivery of SaaS implementation projects.

  We are seeking an organized individual with excellent communication skills to support MDO implementations. In this role, you will work closely with Project Managers and Customer Success Managers to deliver on implementation projects. This role is a contributing member of a deployment team to deliver multiple SaaS offerings to Varian's vast customer base.Role Description:

  Build credibility with technical, clinical, and business stakeholders. Be comfortable discussing and configuring network connectivity to the Varian Cloud (AWS and Azure), setting up/troubleshooting HL7 messaging, SMART on FHIR, Cloverleaf, addressing security configuration needs / concerns, discussing, and configuring VPNs, Whitelisting, and working cross-functionally within Varian to deliver a memorable, positive customer experienceProvide customer-facing technical leadership, primarily during implementation, across domains such as networking, data interoperability, security, and operations for Varian's Software-as-Service portfolioDesign, develop, analyze, troubleshoot, and provide technical leadership in support of successful implementations of Varian Software-as-Service products. Serve as an active part of the SaaS Enablement Team to deliver a successful implementation from kick-off through go-liveDevelop and foster relationships with the internal customers: SaaS project team, other partners inside Varian's networUpdate and maintain customer cloud supported products environments as neededCompile status reports to the assigned project manager/managerCollect and analyze data providing feedback identifying opportunities to improve the implementation and customer satisfactionPerforms cloud product installations and configuration, as well as on premise connectivity, using system tools where available for implementation and upgradesPromptly respond to incidents and other events as necessaryWorks with cloud-based and on premise (physical and virtual) environments, operating systems, databases and other software and networking technologiesReviews scope of work for assigned tasks and tracks to completionReviews customer IT infrastructure and project plans to ensure they meet documented installation requirementsCompletes all necessary task documentation to meet Varian's Quality processes and proceduresRequires limited direct supervisionAttend planning calls and provide technical input as neededComplete company provided training within prescribed timelinesReports to the Director of the SaaS Enablement Team

  Requirements and QualificationsAble to work in fast paced environment and on multiple tasks in organized, efficient mannerExcellent communication skillsPassion for delivering excellent customer experience ratings3+ years' experienceCooperative and composed, good team playerWillingness to travel to designated events <15% travel requiredProfessional

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