Route Service Manager - UniFirst

　　Location:

　　Goldsboro, North Carolina

　　Job ID

　　2400383

　　Route Service Manager

　　UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.

　　What’s in it for you?

　　Training:

　　Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.

　　Career Mobility:

　　You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.

　　Culture:

　　Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?

　　Diversity:

　　At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.

　　What you’ll be doing:

　　Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors

　　Build strong relationships with your customers and elevate your team’s level of achievement in customer satisfaction

　　Collaborate closely with location management team to provide the best customer service and product programs

　　Negotiate customer contract renewals

　　Qualifications

　　What we’re looking for:

　　An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location

　　A results-driven, relationship manager who isn’t afraid to roll up their sleeves and help the team and most importantly, the customer

　　Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role

　　High School Diploma or GED – bachelor’s degree preferred.

　　Prior customer service experience

　　Ability problem solve and handle a variety customer service situations

　　Ability to negotiate, train, coach and lead a team

　　Strong computer proficiency (MS Office)

　　Excellent verbal & written communication skills

　　21 years of age

　　Valid non-commercial driver’s license in the state of residence

　　Must meet pre-employment DOT physical requirements

　　Physically capable of lifting up to 50 pounds

　　Benefits & Perks

　　401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses

　　About UniFirst

　　The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.

　　UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.

　　There’s a lot to love about UniFirst, where you come first.

　　UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

　　UniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call to let us know the nature of your request.

　　UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

　　UniFirst is an equal opportunity/affirmative action employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

　　If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or

　　call 800-347-7888 to let us know the nature of your request.