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RN- Patient Engagement Advisor / Part-Time 1st/2nd Shift
RN- Patient Engagement Advisor / Part-Time 1st/2nd Shift-March 2024
Waterloo
Mar 30, 2026
About RN- Patient Engagement Advisor / Part-Time 1st/2nd Shift

  Employment Type:

  Part time

  Shift:

  Description:

  Through theory-based practice, the RN utilizes critical thinking to assess, plan, implement and evaluate outcome based care for a select group of patients by phone. Determines appropriate level of care access. The RN facilitates communication with physicians, patient and family, other departments and/or team members. Adheres to MercyOne performance expectations and performs all defined services and other related duties in accordance with the mission, vision and values of MercyOne.

  What you will Do:  

  Receives, reviews and acts upon hospital discharge report showing patients who have not scheduled required or recommended follow up visits

  Receives, reviews and acts on Reports for ACO and PCMH

  Conducts pre-visit chart review of targeted patients

  Identifies patient short term goals and develops them into an outcome based plan of care

  Evaluates patient response and modifies the outcome based plan.

  Educates patient and family needs

  Maintains professionalism when assisting callers

  Provides care appropriate to the age related needs of the patients based on principles of growth and development.

  Adhere to all safety, infection and employee health polices and procedures

  *Hours/Schedule: *   Part-Time

  48 hours biweekly (.6 FTE)

  *Minimum Qualifications: *    

  Associate Degree: Graduate of accredited school of nursing

  Bachelor’s Degree preferred

  Minimum of 3 years nursing experience

  Current Iowa RN license. Mandatory Reporter

  Position Highlights and Benefits:

  Personalized health insurance plans including dental/vision 

  Health coverage effective on day one of employment

  Retirement plan with company match

  Paid time off  

  Life insurance; long- and short-term disability insurance 

  Employee Assistance Program (EAP) & Wellness programs

  Voluntary benefits such as legal, critical illness, pet insurance, etc    

  Ministry/Facility Information:  

  MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: 

  MercyOne Waterloo Medical Center , an Area Level III Trauma Center and an accredited chest pain center 

  MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation 

  MercyOne Oelwein Medical Center , Community Level IV Trauma Designation 

  With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. 

  MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

  Our Commitment to Diversity and Inclusion

  Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

  Our Commitment to Diversity and Inclusion

  Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

  Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

  EOE including disability/veteran

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