Employment Type:

　　Full time

　　Shift:

　　Day Shift

　　Description:

　　Mission Statement :

　　·We, St Joseph’s Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

　　Vision:

　　·To be world-renowned for passionate patient care and outstanding clinical outcomes.

　　Core Values:

　　·In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.

　　POSITION PURPOSE

　　The Nurse Coach will identify and carry a caseload of patients with chronic or complex diseases and/or high utilization patterns; independently provide support to patients in transitioning across the continuum of care by providing nurse assessment and care planning, education, coordination and consultation; track individual and population based outcomes.

　　ESSENTIAL FUNCTIONS

　　Assessment:

　　 Identify high-risk patients through a review of population-based and individual patient information.

　　 Provide a baseline patient assessment of patient activation and knowledge, wellness, health behaviors, clinical condition and medical utilization.

　　Care Planning:

　　 Develop a patient care plan to include patient goal, education targets, social supports needed, and recommendations for the clinical care team.

　　Education/Coaching:

　　 Provide individual and group education and coaching that activates patients to enable them to make knowledgeable health decisions and participate more fully in their care.

　　Coordination:

　　 Identify transitional care gaps and coach patients to access appropriate services.

　　 Identify needed community and medical services to support patients' goals and coach patients to access them.

　　Consultation:

　　 Identify clinical care improvements that could support patients in achieving activation and health goals.

　　 At the physician's direction, work to modify clinical care plans to support patients in achieving activation and health goals.

　　 Facilitate modification to clinical care plans through the clinical care team.

　　 Support patient navigators by providing clinical advice and patient communication, where appropriate.

　　Outcomes Assessment and Tracking:

　　 Maintain patient registries to identify patients at risk and track outcomes.

　　 Track changes in patient activation, health behaviors and clinical outcomes and, identify and implement appropriate interventions.

　　 Provide population-based summaries of outcomes.

　　MINIMUM QUALIFICATIONS

　　NYS Registered Nurse. Bachelor's prepared in nursing or other clinical field, or clinician with bachelor's or master's in education, health services or related field. Minimum of two years of experience in primary care, patient coaching or outpatient case management, etc. Candidates must demonstrate at least one year in providing patient/family education. Training in the Care Transitions Intervention or Transitional Care models a plus. Experience in collecting and utilizing population-based data to identify patients and prioritize interventions preferred.

　　Successful candidates will have excellent interpersonal skills to work effectively with patients and the members of the clinical care team. They will take the initiative to ensure clinical care and related support services are made available to patients. They will also have the ability to think critically and creatively about what is needed to improve patient activation and health improvement. Successful candidates must be excellent educators and be able to empower patients. Successful candidates will need to be able to function independently in a fast-paced environment, prioritizing responsibilities and multitask.

　　PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

　　WORK ENVIRONMENT AND HAZARDS:

　　Office/Clinical setting. Exposure Class 1.

　　PHYSICAL DEMANDS:

　　Light work: standing, walking, sitting and lifting.

　　Pay Range: $30.50-$46.66

　　Our Commitment to Diversity and Inclusion

　　Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

　　Our Commitment to Diversity and Inclusion

　　Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

　　Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

　　EOE including disability/veteran