Process

　　To quickly understand / self-learn end-to-end Revenue Management Cycle (client account setup, account maintenance, monthly accrual, true-up, client invoicing, account receivable, etc.) of the company. Able to assume responsibilities for all activities and tasks within the group.To handle the billing functions independently with minimum supervision; to work on critical billing tasks/special project with strict deadlines & quality check the invoices with 100% accuracyTo take initiatives on process improvement; identify opportunities for improving the efficiency of the process, ability to analyze process for re-engineering opportunitiesEnsure that all work items are completed as per the agreed SLA. Plan and coordinate non-standard activities. Assist in the oversight of written procedures.Handling Client Inquiries and ensure timely response & getting the invoices right the first timePrepare the weekly / monthly/ quarterly MIS reportsEscalate all issues properly, in time, to the appropriate level, to avoid any adverse impact on the businessEnsure that the gaps in the process are highlighted and that there are adequate controls in place to fill the gaps

　　People

　　Provide manager with feedback and suggest improvements on performance of teamIdentify the training requirements of the team members and work with the Training Team on providing the required trainingsCollaborate with the team / manager / stakeholders both onshore and offshore

　　Client Relations

　　Establish good relationships with Client Onboarding team, Client Service Officer's team, Relationship Manager's team with whom the team will need to interact on a regular basis.Act as a liaison between internal and external clientsMonitor the exceptions and ensure that they are resolved in a timely manner

　　Key Skills Required:

　　Knowledge

　　Domain Knowledge of Asset (Investment) Management industryKnowledge in accounting (especially revenue recognition)

　　Strong in Microsoft office tools (Excel, Word, Power Point)

　　Experience & Education

　　Total work experience of 7+ years3+ years related experience. MBA finance / Bachelors in Commerce

　　Inter-personal skills

　　Good written and verbal communicationTeam Work and CollaborationClient Focus and Business deliveryAbility to prioritize multiple responsibilities to meet internal and industry deadlinesStake holder management