About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Revenue Assurance at Lumen is a forward-looking, proactive business management domain that creates and maintains audits and controls to ensure revenue leakage is identified and corrected. The Revenue Assurance Financial Integrity Team (FIT) is responsible for auditing, analyzing, and reporting financial impacts for the complete lifecycle of Dark Fiber services as well as ensuring our Data services and most complex contracts are invoiced correctly.

The Revenue Assurance Analyst position reports directly to a Revenue Assurance Manager. The primary focus of this role includes developing audits, auditing, analysis and reporting of the financial impacts of these audits. This position requires exceptional interpersonal skills, a high comfort level with dynamic priorities, a curiosity and willingness to solve business problems and identify new problems. The ideal candidate has a strong awareness of the systems used for order entry, provisioning and invoicing customers and is proficient in financial analysis and SQL Server Programing. Candidates for this position must be equally comfortable working directly with all levels of the organization, from frontline sales, billing and collections teams to Senior Vice Presidents.

Work Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

Review contracts and perform detailed customer audits to identify revenue recovery and cost savings opportunities.

Identify root causes of revenue leakage and work with teams to resolve issues.

Design and implement financial assurance controls including source data acquisition, normalization, and automation. Implement new control points and metrics as the business changes.

Lead efforts that prevent revenue leakage, reduce cost, increase revenue and reduce defects.

Optimize business intelligence through query development and data analysis.

Support ad hoc requests and projects with complex data analysis.

What We Look For in a Candidate

Bachelor's degree with 4+ years of professional experience.

Minimum of 2 years of relevant experience in order entry, provisioning, contract review, and invoicing.

Strong interpersonal, verbal, and written communication skills.

Exceptional analytical skill and business acumen with ability to multi-task with dynamic priorities and handle competing deadlines.

Detail Oriented with above average Microsoft Office application skills, specifically in Excel and PowerPoint.

Team player with a passion for service and self-motivation to resolve issues.

Working knowledge of SQL Server and SSIS.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$55,313 - $73,750 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$58,078 - $77,438 in these states: CO HI MI MN NC NH NV OR RI

$60,844 - $81,125 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits

Bonus Structure

Requisition #: 336099

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

01/23/2025