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Retail/Gift Shop Manager at Highland Park Hospital, Endeavor Health
Retail/Gift Shop Manager at Highland Park Hospital, Endeavor Health-December 2024
Highland Park
Dec 27, 2025
ABOUT ARAMARK
At Aramark, we grow and advance the lives of millions by providing food, facilities, and uniforms services for their clients.
10,000+ employees
Food & Beverage
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About Retail/Gift Shop Manager at Highland Park Hospital, Endeavor Health

  Job Description

  Management position, responsible for developing and executing dining solutions to meet customer needs and tastes.? Oversees and manages dining operations where customers order prepared food from a menu.

  Job Responsibilities

  Leverages Aramark's coaching model to engage and develop team members to their fullest potential

  Ensures individual and team performance meets objectives and client expectations

  Ensures safety and sanitation standards in all operations

  Maintains effective client and customer rapport for mutually beneficial business relationships

  Identifies client needs and communicates operational progress

  Ensures the completion and maintenance of profit and loss statements

  Deliver client and company financial targets

  Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

  Creates value through efficient operations, appropriate cost controls, and profit management

  Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives

  Ensures entire team is trained and able to execute

  Supervises team regarding production, quality and control

  Maintains a safe and healthy environment for clients, customers and employees

  Primarily responsible for food service at an assigned retail food location

  Assists manger in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development

  Ensures that requirements for appropriate sanitation and safety levels in respective areas are met

  Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases

  Assists in location forecast and accounting

  Conducts period inventory; performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards

  Coordinates activities with other internal departments

  Interfaces with vendors and key service users within client organization

  Manages Front of House (Cafeteria, Food Court, Quick Service) dining operations

  Develops and implements retail services plans to improve service, quality and profitability of service areas

  Maintain effective working relationships with other departments to provide a unified retail experience for customers ?

  At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.?

  Qualifications

  Requires at least 4 years of experience

  Requires 1-3 years of experience in a management role?

  Previous experience in retail required?

  Requires a bachelor?s degree or equivalent experience

  Strong communication skills

  Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.?

  Must be able to stand for extended periods of time?

  Ability to demonstrate excellent customer service using Aramark's standard service model

  Education

  About Aramark

  Our Mission

  Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

  At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

  About Aramark

  The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

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