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Retail Team Member
Retail Team Member-March 2024
Pittsburgh
Mar 29, 2026
About Retail Team Member

  Company Background -- Flynn Group

  Flynn Group was founded by Greg Flynn in 1999 as a small operator and developer of Applebee's restaurants in Washington State. It has grown over the years into the largest franchisee operator in the world, and one of the top 20 largest foodservice companies of any kind in the United States. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including 430+ Applebee's, 280+ Taco Bells, 360+ Arby's, 130+ Paneras, 930+ Pizza Huts and 190+ Wendy's across 44 states. Recently added to the US portfolio are 280+ Pizza Huts and Wendy's in Australia and 37 Planet Fitness clubs in the United States. Altogether, the Flynn portfolio includes over 2,600 restaurants and fitness clubs generating $4.5 billion in sales and employing 75,000 people.

  Flynn Group's primary mission is to be the premier operator within each of its brands. In pursuit of this mission, Flynn has developed a uniquely empowering culture and a relatively de-centralized operating structure which enable our leaders to take a long-term view of success and to invest appropriately in our people and assets to produce sustainable premier results. Though large, Flynn remains entrepreneurial in its spirit and DNA, while also maintaining a highly inclusive and collaborative culture. The team shares a communal sense of pride and a deep connection to achieving the company's mission and success.

  Flynn Group, a franchisee unlike any other, is centered around providing growth opportunities to our loyal and dedicated team members. Our size, scale and structure allow us to commit to employee development and growth, empowering you to OWN your full potential. We invest in our people giving you access to training and development programs, mentorship, and career development resources. Our success to date and future growth potential is entirely due to our consistent, unique, and unbelievably strong culture.

  Position DescriptionOur café associates listen to our customer's needs, and deliver it --- fast, accurate and with a friendly smile. We take pride in every aspect of our work and perform it with energy and enthusiasm. We need strong team players, with a commitment to serving our guests and creating the warm and friendly atmosphere that Panera is known for.

  Essential Duties and Responsibilities• Prepares and delivers food and drinks to guests and meets or exceeds guests' expectations.• Greet guests, answer questions, makes suggestions regarding food, drinks, and service.• Interacts verbally with all guests creating a friendly and upbeat atmosphere.• Committed to continuous learning and always striving to be better.• Takes pride in all aspects of their work, whether making sandwiches, brewing coffees, running the register, baking, or cleaning the floors.

  • Listens and senses the customers' needs, along with keeping their manager and fellow associates informed on an ongoing basis.• Treats all with dignity and respect -- always willing to play their part in making the bakery-café a warm and welcoming place.• Recognizes how critical cleanliness and safety are to the quality of the product and the health of the business and follows all safety procedures and food safety guidelines.• Takes his/her craft seriously and does everything necessary to create and/or serve quality bread and baked goods that make our customers crave more.• Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices.

  Education and Experience• Some food service or retail experience preferred• Must be at least 16 years of age• Excellent organization, customer service and time management skills• Enthusiasm, energy and a positive attitude• Work well under pressure and be able to work with a diverse group of people

  Perks for our employees:• Competitive wages• Flexible work sched les• Meal discounts during your shift• Health benefits• Development opportunities

  Physical Standards:• Good mobility and able to multi-task• Good sense of balance, be able to safely bend and kneel• Ability to safely lift up to 30 lbs.• Professional appearance and demeanor

  The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. 

  Why Work for Flynn Panera?Flynn Panera is a growing franchise that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to his or her fullest potential.

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