About Gap Inc.

　　Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

　　This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

　　About the Role

　　In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to teach and coach your team and drive behaviors to deliver a best-in-class customer experience.

　　What You'll Do

　　All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.

　　Serve as a role model to achieve priorities in store, with the customer as the primary focus

　　Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner

　　Build and share expertise in an assigned specialized functional area

　　Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store

　　Listen and ask questions to solicit feedback to understand needs and provide service

　　Handle unique or complex customer interactions

　　Who You Are

　　Provides clear and direct communication of expectations and gives feedback

　　Ability to utilize technology effectively and engage with customers and your team to meet goals

　　Able to effectively lead and inspire others through coaching and mentoring

　　Demonstrate interest and initiative towards continuous improvement and growth

　　Research process or transaction flow to identify root cause of errors

　　Benefits at Gap Inc.

　　Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

　　One of the most competitive Paid Time Off plans in the industry.*

　　Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*

　　Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*

　　Employee stock purchase plan.*

　　Medical, dental, vision and life insurance.*

　　See more (https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.

　　*For eligible employees

　　Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

　　Hourly Range: $16.20 - $20.25 USD

　　Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

　　US Candidates

　　Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.