Job Description

The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You’ll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for.

We have multiple roles available in Sales , Cashier, Stock and/or Fulfillment departments. You can apply here and discuss which role you’re most interested in, during the interview process.  

A day in the life for Sales and Cashier:  

Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor 

Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program

Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed

Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day

Assist customers with a variety of transactions through a seamless and friendly experience

Demonstrate expertise in all technologies used in the store environment

D efuse customer situations and provide resolutions in a timely and effective manner

A day in a Life for Stock Support and Fulfillment:

Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments

Fulfill customer orders in a timely manner following quality standards

Prepare and ship customer’s orders following quality, packing and shipping standards  

Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes  

Assist in maintaining clean and organized selling floors and stockrooms

Provide general support to the store, e.g. set up special events , organize backroom, markdowns, and relocate store fixtures  

You own this if you have…  

Clear, effective communication with strong interpersonal skills

Accountability, initiative and a high level of ownership

Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment

The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds ( STOCK SUPPORT OR FULFILLMENT ROLE ) 

The ability to work a flexible schedule based on business needs  

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!