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Retail Operations Manager
Retail Operations Manager-March 2024
Universal City
Mar 28, 2026
About Retail Operations Manager

  Bon Appetit

  Position Title: Retail Operations Manager

  Salary: 65,000-75,000

  Our Passion is Food!

  At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

  Job Summary

  Job Summary:

  The Retail Manager position is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. Our Retail Managers are responsible for the successful retail/cafeteria operation of Food & Retail Managers will perform a variety of duties including the planning and supervision of special functions, the maintaining of cash controls and payroll records, and the hiring and training of our hourly team members. They also ensure customer satisfaction and good public relations through the safe and efficient uses of resources.

  Key Responsibilities:

  Oversees daily administrative and operational tasks

  Handles all aspects of staff management

  Manages all financials including budget development, forecasting, and financial reporting

  Maintains knowledge of the market place and trends

  Coordinates marketing efforts of the Senior Living Community with the Business needs to maximize revenues and resident satisfaction

  Manages cost controls and control expenditures for the account

  Oversees sanitation and safety of assigned unit(s)

  Purchases and manages inventory

  Rolls out new culinary programs in conjunction with Company marketing and culinary team

  Acts as the direct liaison with the client

  Preferred Qualifications:

  Culinary degree preferred, or A.A. Degree plus related experience

  Three or more years supervisory experience in food service operations

  Supervisory experience in a healthcare, senior living, retirement or related environment desirable

  Knowledge of retail, food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation

  Leadership, management and coaching skills

  Communication skills both written and verbal

  Financial, budgetary, accounting and computational skills

  Proficient computer skills including Microsoft Office programs, e-mail, the Internet and other necessary computer programs

  ServSafe® Certified

  Apply to Bon Appetit today!

  Bon Appetit is a member of Compass Group USA.

  Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

  Associates at Bon Appetit are offered many fantastic benefits.

  Medical

  Dental

  Vision

  Life Insurance/ AD

  Disability Insurance

  Retirement Plan

  Paid Time Off

  Holiday Time Off (varies by site/state)

  Associate Shopping Program

  Health and Wellness Programs

  Discount Marketplace

  Identity Theft Protection

  Pet Insurance

  Commuter Benefits

  Employee Assistance Program

  Flexible Spending Accounts (FSAs)

  Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

  Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

  Applications are accepted on an ongoing basis.

  Bon Appetit maintains a drug-free workplace.

  Req ID: 1271700

  Bon Appetit

  BRYAN GONI

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