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Retail Manager 3
Retail Manager 3-March 2024
Boston
Mar 28, 2026
About Retail Manager 3

  Unit Description

  You want high visibility, challenging opportunities and a rewarding environment.

  The Sodexo Campus Segment is looking for a Retail Manager 3 to oversee the Retail Dining locations at Massachusetts College of Art & Design and Massachusetts College of Pharmacy and Health Sciences ! Join the Colleges of the Fenway Dining Team and lead a licensed Starbucks store on the campus of Massachusetts College of Art and Design. Our successful candidate will be an expert at finding out what our customers want and exceeding customer expectations.

  The Retail Manager is tasked with evolving the retail programs and continuing to drive innovation, engagement and satisfaction through a food forward restaurant quality approach to dining. This is an excellent position for a hands-on professional who is customer-service driven in a fast-paced, university/hospitality service environment. Are you the experienced Retail Manager we’re seeking?

  Key Duties

  Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.

  Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.

  Manages cash handling protocols & control procedures according to Sodexo policies.

  Maintains client satisfaction for food quality & customer service.

  Accountable for the execution of service quality by maintaining the highest level of delivery.

  Supervises day-to-day work activities of food service workers, supervisors & managers.

  The successful candidate will:

  lead front-line teams, mentoring them in accurate cash handling, operations, open and closing processes; and/or

  train and manage department HACCP Safety Programs, Sodexo programs and daily operation standards.

  Is this opportunity right for you? We are looking for candidates who have:

  a history of strong leadership and excellent communication skills;

  prior experience promoting national brands with clients and customers in a campus environment; and/or

  proven client relationship and customer service skills.

  Not the job for you?

  We offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Campus, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs (http://bit.ly/SdxFoodServicejobs) .

  Working for Sodexo:

  At Sodexo, you will find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

  What We Offer

  Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

  Qualifications & Requirements

  Basic Education Requirement - Associate's Degreeor equivalent experience

  Basic Management Experience - 2 years

  Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

  Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

  Location US-MA-BOSTON

  System ID 970732

  Category Food Service

  Employment Status Full-Time

  Posted Range $55500 to $83820

  Company : Segment Desc UNIVERSITIES

  On-Site

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