About Volcom:

　　We were born to chase what we are true to.It s not that we want to WE HAVE TO.We have a vision that turns obstacles intoopportunity.A creative courage to tempt the impossibleAnd embrace the strange.Telling us to push furtherTo try again.Endlessly seeking elevationWe are all connected by this same internal force.Forever we chase that intoxicating moment whenour vision is realizedThe world around us goes quietAnd for brief moments, we are more than alive.VolcomTrue To This

　　Summary:

　　Our employees are our greatest asset and Volcom is the place where people whoshare our values and passions want to work. The Retail Manager oversees alldaily operations, keep their teams stoked on everything Volcom, and aretreated like small business owners with responsibility and trust. The RetailManager drives the success of their store through their leadership ofpeople, talent, operations, and the brand. You embody the Volcom spiritand lead your team and store to excellence. If you re true to this and areinspired by creative spirit, the Volcom family would be stoked to have you.

　　What you ll do:

　　OperationsAct as a liaison between the corporate and store teams, communicate withother stores and District Manager to share best practicesAchieve store sales goals and drive sales through targeted and measuredactivitiesManage store opening/closing procedures. Hold keys to the store andmaintain a high level of responsibility for store security and standardsMonitor sales and motivate team to hit forecasted goalsMerchandise and maintain company standards of all product on the floorMonitor and control shipment and inventory, including transfers and markdownsDirect and coordinate proper placement of items on sales floor and of backstock once receivedReview and track sale records and reports to project sales

　　People/Talent ManagementManage your team by guiding, directing, and motivating themDevelop your team by recognizing talented staff and developing them forgrowth within the companyConduct annual performance reviews and address any ongoing performanceissues. Partner with HR on employee relations issues, terminations, etcRecruit, hire, and train team membersTrack store payroll budget, timecards, and scheduling, adjustschedule according to needs of the businessUphold company policies, procedures, and corporate directivesFacilitate team meetings when needed

　　BrandBuild product-knowledge driven sales culture, sharing your knowledge ofour industry, eco-initiatives, and high-quality product to Store Team andCustomersResolve customer service issues and maintain a high-quality guest experienceRepresent Volcom brand with actions and knowledge of productsCultivate a fun, organized, efficient work environment and lead by examplePerform other duties as assigned

　　What you ll need:

　　2-5 years experience as a Store Manager in a retail/apparel setting required2-5 years of hiring, recruiting, and training of retail team required2+ years visual merchandising experience preferredFamiliarity with the Volcom brand and action sports industryInterpersonal, customer service, reporting and basic math skillsBe an effective team playerStrong people management skillsStrong leadership skillsStrong ethical behaviorStrong computer and POS system experienceStrong sales knowledge and training

　　Volcom Perks:

　　70% off Volcom merchMedical, Dental, and Vision Benefits (majority employer paid)Management Bonus401k with employer match (based on eligibility)Participate in Flow & Grow Rewards CompetitionFun work environment & team

　　Job Requirements:

　　Flexible schedule; ability to work days, nights, weekends and holidaysAbility to transport and position a minimum of 10 lbsAbility to constantly move within the store and backroomAbility to stand (or remain in a stationary position) for long periodsof timeExcellent commu ication with customers, store team, and corporate(in-person, phone, and email)