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Retail Customer Service Specialist
Retail Customer Service Specialist-May 2024
Eau Claire
May 5, 2025
About Retail Customer Service Specialist

  JOB REQUIREMENTS: This is position is essential to the success of ourretail stores. Customer Service Specialists work closely with wholesaleand retail customers to determine their needs, answer their questionsabout Sherwin-Williams products, and recommend the right solutions.Customer Service Specialists are also expected to promptly resolve anycustomer concerns and ensure maximum client satisfaction as well as stayup-to-date with product features and maintain the high quality andvisual standards of the products and store. Customer Service Specialistsare tasked with achieving excellent customer service, while consistentlymeeting the store\'s sales goals. The individual selected for this rolewill be expected to work at Store#3221, located at: 1427 S Hastings Way,Eau Claire, 54701 Ensure high levels of customer satisfaction throughexcellent sales service Assist customers in person and over the phone bydetermining needs and presenting appropriate products and services Buildproductive trust relationships with wholesale and retail customersProcess sales transactions accurately and consistent with policies andprocedures Follow and achieve sales goals on a monthly, quarterly, andyearly basis Maintain precise work order files and formulas Pullappropriate products from the sales floor or warehouse Tint and mixproducts, as needed, to customer specifications Stock shelves and set updisplays Clean store equipment Load/unload delivery trucks Assist inmaking deliveries, as needed Maintain in-stock and presentable conditionassigned areas Remain knowledgeable on products offered and discussavailable options Comply with inventory control procedures Suggest waysto improve sales Minimum Requirements: Must be at least eighteen (18)years of age Must be legally authorized to work in the country ofemployment without needing sponsorship for employment work visa statusnow or in the future Must be able, with or without reasonableaccommodation, to retrieve material from shelves and floor stacks andlift and carry up to 50 lbs. frequently and up to 70 lbs. on occasionMust be able, with or without reasonable accommodation, to tint paintconsistent with customer color requests Must be willing to work allscheduled hours, which may include evenings and weekends, with orwithout reasonable accommodation Preferred... For full info followapplication link. Sherwin-Williams is proud to be an Affirmative Action,Equal Employment Opportunity, Inclusion and Diversity SupportiveEmployer. All qualified candidates will receive consideration foremployment and will not be discriminated against based on race, color,religion, sex, sexual orientation, gender identify, national origin,protected veteran status, disability, age, pregnancy, geneticinformation, creed, marital status or any other consideration prohibitedby law or by contract. VEVRAA Federal Contractor requesting priorityreferral of protected veterans. ***** APPLICATION INSTRUCTIONS:Apply Online: ipc.us/t/E089AB77185A4212

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