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Retail Customer Service Representative
Retail Customer Service Representative-March 2024
Niagara Falls
Mar 28, 2026
About Retail Customer Service Representative

  Is this job for you?

  Do you believe in putting the customer first?

  Do you love to solve problems and create solutions?

  The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

  Responsibilities

  Respond to customer inquiries and offer solutions in a courteous and professional manner

  Follow up with customers to identify and support their needs

  Promote customer loyalty by providing exceptional customer support

  Review and follow up on order reports on a daily basis

  Other duties as assigned

  Qualifications

  Strong customer service focus

  Team oriented

  High school diploma or equivalent

  Exceptional communication skills, both written and verbal

  Proven ability to multitask and maintain organization

  Proficiency with computers and Microsoft Office programs

  Flexibility to work all shifts, including evenings and weekends, as required

  Why The Brick?

  A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

  Competitive remuneration package that will commensurate with experience

  Career progression potential with plenty of access to ongoing personal and professional development

  Employee discounts

  A dynamic environment to showcase your leadership talents.

  Apply now

  If you’d like to apply for this role, please contact our recruitment team [email protected]

  Attach your CV and tell us why you would be a great fit at The Brick!

  The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [email protected]

  Connect With Us! (https://careers-thebrick.icims.com/jobs/29584/retail-customer-service-representative/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834471194)

  ID2024-29584

  Posted Date1 week ago(1/19/2024 7:21 PM)

  of Openings1Job LocationsCA-ON-Niagara Falls

  Job CategoryCustomer Service/Support

  Position TypePermanent Part-Time

  Hourly/SalaryHourly

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