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Retail Account Manager
Retail Account Manager-March 2024
St. Louis
Mar 29, 2026
About Retail Account Manager

  If you are a Sales professional looking for an opportunity to grow, Copeland has an exciting opportunity for you! Based in our St. Louis, MO location, you will be responsible for driving profitable sales growth of the Electronics & Controls residential HVACR portfolio through our national accounts in the retail space. Copeland Electronics & Controls (White-Rodgers) has been a leading provider of heating and cooling solutions for residential applications, serving HVACR wholesale distribution for more than 75 years. In this position, you will develop long-term, value-adding relationships with corporate and regional contacts at our national accounts as well as with contacts in the highest potential, in regional/local markets. This position is based at Copeland HQ in St. Louis.

  Copeland offers an excellent compensation package with competitive salary, comprehensive healthcare package, 401k (75% company match up to 5%), quarterly company funded retirement plan with an additional contribution of 2.5%, tuition assistance, flexible work schedule, paid time off (3 weeks + paid holidays) and ongoing Copeland-led training.

  As a Retail Account Manager, you will:

  Develop and strengthen national account relationships.

  Identify, quantify, and integrate portfolio growth opportunities with national accounts.

  Ensure the execution of the National Accounts annual business plan.

  Identify key account contacts at corporate and branch locations, providing call reports and up-to-date sales data and information in Salesforce CRM system.

  Determine share position and formulate sales and marketing plan, by portfolio and by season, to increase sales by an agreed upon percentage.

  Coordinate and process fiscal year program agreements across accounts.

  Collaborate with accounts in implementing new product setup and sales execution.

  Develop and maintain comprehensive knowledge and insight of HVACR competitive product positioning at key accounts, including share position by portfolio.

  WHO YOU ARE:

  You build and deliver solutions that meet customer expectations. You orchestrate multiple activates simultaneously to accomplish a goal. You persist in accomplishing objectives despite obstacles and setbacks. You maintain relationships across a variety of functions and locations.

  Schedule:

  We offer the flexibility of a core hour work schedule. Our teams work together to ensure their chosen work schedules are supporting our customers. This role has a travel requirement of 10% of its time.

  REQUIRED EDUCATION, EXPERIENCES & SKILLS:

  B.A. / B.S. degree

  Minimum of 3 years’ experience with B2B solution selling processes at the national account level

  Proficiency in the application of Microsoft Office suite

  Experience in using a CRM (preferably Salesforce) to manage account contacts, tasks, sales calls, and forecast pipeline.

  Excellent written and oral communication skills

  Legal authorization to work in the United States - Sponsorship will not be provided for this position.

  PREFERRED EDUCATION, EXPERIENCES & SKILLS

  HVACR technical and product knowledge

  Experience in a corporate environment

  Why Work in St. Louis, Missouri

  Our facility is located in St. Louis, famous for its Gateway Arch standing at 630 feet tall. St. Louis is a family-friendly, historic metropolitan area with a low cost of living and first-class schools. The city offers excellent restaurants, shopping areas, art galleries, and numerous festivals throughout the year, making this an exciting place to live and work.

  About Our Location

  Our location is the host of Copeland’s corporate headquarters. Our products have become household names that support the comfort and well-being of our customers. The employees at this location provide support to the various businesses within the platform, allowing for many networking opportunities across

  businesses.

  About our Business Unit

  Electronics & Controls, a business unit of Copeland, is headquartered in St. Louis, MO and is an industry leader in home energy management and comfort control. Our products monitor and control appliances that account for approximately 60% of the energy consumed in the average US household. By networking our products to the cloud, we are discovering new ways to help our customers reduce energy consumption, save money, and maintain comfort. And because our technology touches so much of the residential energy profile, our solutions are positioned to make a significant impact on our nation’s carbon footprint. If you want to be part of a collaborative, high energy, fast paced team, where your contributions can make a real impact on the world – you have just found the place!

  Our Commitment to Our People

  Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

  Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

  Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement, and more. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

  Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

  Our Commitment to Diversity, Equity & Inclusion

  At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.

  Work Authorization

  Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

  Equal Opportunity Employer

  Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

  If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].

  About Copeland

  We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

  Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

  No calls or agency requests please.

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