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Restaurant Manager
Restaurant Manager-March 2024
Croydon
Mar 28, 2026
About Restaurant Manager

  WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

  Annual Salary of £30,000 plus service charge

  A WORLD OF REWARDS

  Uniforms provided Free and healthy meals when on dutyGrow your Career Personal Development programmes designed to support you at every step of your careerA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)Team Member Referral Program High street discounts: with Perks at WorkHoliday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)Discounted dental and health cover Free Parking Modern and inclusive Team Member’s areasA Restaurant Manager is responsible for directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

  What will I be doing?

  As a Restaurant Manager, you would be responsible for directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge & Events) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitationMonitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and rewardMonitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordinglyEnsure compliance with health, safety, sanitation and alcohol awareness standardsInitiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenueEnsure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and eventsRecruit, interview and train team membersWhat are we looking for?

  Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:

  QualityProductivityDependabilityCustomer FocusAdaptabilityEVERY JOB MAKES THE STAY.

  At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

  Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

  Job: Bars and Restaurants

  Title: Restaurant Manager

  Location: null

  Requisition ID: HOT0A8VA

  EOE/AA/Disabled/Veterans

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