The AP Resolution Analyst supports multiple lines of business across a diverse set of platforms reporting directly to the AP Process Owner. The role involves a hybrid of activities encompassing production work, analyst support for our offshore production team, and project assistance. This role will require cross-departmental collaboration and familiarity Oracle PeopleSoft, Bullhorn Time & Expense, Concur and various third-party tools. Previous experience with Oracle PeopleSoft & Concur is preferred. Previous experience assisting & leading projects is also a plus.

　　Making an Impact • Serve as point of contact for incoming inquiries from the field and internal teams

　　• Develop solutions for complex issues that cross between teams

　　• Create and ensure standard work processes are being utilized

　　• Ensure issues are resolved and closed out timely

　　• Provide status updates and final feedback to stakeholders

　　• Track issues by working through tickets in the USD system

　　• Participate in ad hoc projects and process enhancement roll-outs

　　Sharing Expertise

　　• Breadth and depth of domain, industry and organizational knowledge across multiple functions and brands

　　• How this knowledge is applied toward achieving brand/functional objectives and problem solving

　　• Complexity, ambiguity and novelty of problems faced and information available

　　Gaining Exposure

　　• Sphere of influence and proximity to our clients and candidates

　　• Strength of internal stakeholder networks required to achieve objectives

　　• Need to navigate within the global, diverse, matrixed nature of our organization

　　Your Typical Day

　　• How your time is spent-common tasks and activities

　　• Work/office environment and tools/technologies used

　　• Requirements for travel, specific driving requirements, on/off site, remote work

　　• Physical requirements as applicable (on-site environmental considerations)

　　Must Haves:

　　• Advanced Excel skills working with large sets of data and proficiency with Microsoft Office suite

　　• Strong research and problem-solving skills in a business setting

　　• Excellent communication & organizational skills

　　• Previous experience working from a shared functional mailbox

　　• Professionalism when dealing with difficult customers through email and over the phone

　　• Bachelor’s Degree in Business or similar discipline is preferred

　　• Previous experience with Oracle PeopleSoft & Concur is preferred

　　• Previous project experience leading/assisting

　　• Experience working with large sets of data

　　Nice to Have:

　　• Bachelor’s degree in Business related discipline (Accounting, CIS or Finance preferred) preferred but not required

　　ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

　　A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.

　　Reasonable accommodation during the interview process can be provided. Contact [email protected] for assistance.

　　Job: Finance and Accounting

　　Organization: ManpowerGroup

　　Title: Resolution Analyst

　　Location: WI-Milwaukee

　　Requisition ID: 0031244