Overview

　　Starting Salary Range: $48,880- $49,920

　　Are you looking to take the next step in your career in human services? Our Residential Program Manager role is the perfect position for you! Program Managers oversee the administration of the assigned program- providing leadership, supervision, guidance, and clinical support. We are looking for someone who has two to five years of program experience, has worked in a clinical setting, willingness to learn, and familiarity with state human service systems and related treatment philosophy.

　　Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.

　　Interested in speaking with a recruiter about this position? Book a Zoom interviewHERE (https://outlook.office365.com/owa/calendar/[email protected]/bookings/) !

　　Benefits Offered:

　　• On-the-job Training

　　• Comprehensive Medical, Dental, and Vision Insurance Plans

　　• Flexible Spending Accounts and Health Savings Accounts

　　• Generous Paid Time Off with Cash Out Options

　　• 401K Plan with Generous Match

　　• Employee Assistance Program

　　• In-House Leadership and Training Programs

　　• Tuition Reimbursement and Remission Options

　　• Degree Opportunities with Select Colleges

　　And more!

　　Are you ready to make a difference?

　　Minimum Education Required

　　High School Diploma/GED

　　Additional Shift Details

　　We have Program Manager openings in the following locations:

　　• Bellingham

　　• Brookline

　　• Dorchester

　　• East Walpole

　　• Framingham (Sr Program Manager available at this location as well!)

　　• Franklin

　　• Newton

　　• Northboro

　　• Southboro

　　• Upton

　　• West Roxbury

　　Responsibilities

　　The Developmental and Brain Injury Services Residential Program Manager will:

　　Offer assistance and supervision to staff members and clients to ensure the success and development of the residential program.

　　Manage administrative processes and requirements in consultation with the Administrative Director.

　　Develop and monitor scheduling of staff across the program to ensure economy and program coverage.

　　Interpret and monitor program budgets.

　　Conduct staff meetings.

　　Supervise and evaluate assigned staff.

　　Assist individuals with obtaining all services and entitlements for which they qualify, to include, housing, inspections, insurance benefits.

　　Maintain exemplary communication and relationships with outside agencies.

　　Complete investigations and reviews as requested.

　　Develop and monitor creative and interesting community centered opportunities for all individuals.

　　Audit individual financial records/case records/and medications on a regular basis.

　　Complete business reports, to include petty cash, census, payroll report.

　　Monitor all staff training, including core trainings, development trainings and program specific trainings.

　　Must be able to travel between programs, office, trainings, and department meetings.

　　Perform physical intervention in the event of a crisis.

　　The Behavioral Health Residential Program Manager will:

　　Provide oversight and supervision to Direct Care staff and group living residents, promoting a warm, safe, and empowering environment.

　　Develop and monitor staff scheduling to ensure program coverage and budgetary compliance.

　　Lead staff meetings and individual supervisions, and ensure staff trainings are current.

　　Conduct intakes, ensuring that proper care is accessed.

　　Participate in the Individual Action Plans (IAP) process for all individuals.

　　Assume fiscal responsibility for the site by assisting in program budget development and management, as well as safeguarding client’s funds.

　　Ensure that client’s rehabilitative treatment and clinical record meet Rehab Option standards.

　　Prepare reports as directed, including data collection and analysis.

　　Participate in the on-call rotation through 24 hour availability for consultation and emergency crisis intervention.

　　The Autism Day Program Manager will:

　　Ensure that all programparticipant’s interests, and preferences have been assessed and participants are assisted in achieving their goals.

　　Develop innovative program ideas and alternative therapeutic activities that foster empowerment and program satisfaction.

　　Assist in participant intake and discharge procedures.

　　Ensure oversight, implementation, and training of all clinical/behavior programming under the leadership and direction of the Clinical Director.

　　Ensure individual treatment and service coordination service needs are met as outlined in both Masshealth and DDS regulations.

　　Maintain individual records as required including timely and thorough completion of all necessary program assessments, progress reports, and other required documents per agency timelines.

　　Develop effective working partnerships and maintain open lines of communication with all referral sources to include, DDS, MRC, public schools, nursing homes, individuals supported, families, community programs and administrative team.

　　Provide ongoing case management training to staff in teaching skills, assessment writing, behavior management, annual review, data collection and other case management responsibilities.

　　Provide supervision, mentoring and professional development opportunities for all team members, while ensuring hands on training, modeling, and support regarding job responsibilities, program and client services.

　　Qualifications

　　HS Diploma and 2-5 years of experience

　　Ability to communicate effectively verbally and in writing and ability to use good judgment.

　　Strong computer knowledge

　　High energy level, superior interpersonal skills and ability to function in a team atmosphere.

　　Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.

　　Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

　　Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

　　Why Should I Consider a Career in Human Services?

　　Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening . We exercise independent judgement and contribute to the overall success and benefit of the Team.

　　Is Human Services a Fit for Me?

　　Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve. We put the individual first.

　　Keywords: Coordinator, direct care, direct support, residential counselor, residential support, group home, group living environment, GLE

　　Apply Now! (https://careers-advocatesinc.icims.com/jobs/9979/residential-program-manager/job?mode=apply&apply=yes&in_iframe=1&hashed=-336180790)

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　　Job Locations US-MA-Framingham

　　Minimum Education Required High School Diploma/GED

　　Job ID 2024-9979

　　Organization Advocates

　　Type Regular Full-Time

　　Number of Hours Per Week 40

　　Business Unit Developmental Services