About Us

　　Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!

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　　Summary:

　　Dispute Investigation Specialist, II are seasoned representatives who utilize their extensive process knowledge to investigate and resolve all types of disputed accounts from consumers.

　　What You Bring

　　1-3 years of related experience, preferably in a Customer Service environment

　　Ability to identify process gaps and trends

　　Preferred knowledge of processing all types of Correspondence

　　Flexibility concerning job functions and scheduling

　　Ability to maintain confidential information

　　Ability to use cognitive skills to determine resolutions to customer inquiries

　　Excellent communication skills and ability to work with a diverse team

　　Excellent work ethic and integrity

　　Detail-oriented, analytical, and extremely organized

　　Ability to work individually with minimal supervision

　　Computer proficient with various MS Office applications and efficient typing skills

　　Must become Company certified in compliance with the FDPCA

　　What We Offer:

　　Competitive salary & the ability to make a merit based annual bonus/monthly bonus . ( Change depending on job)

　　Comprehensive medical, dental and vision insurance

　　Supplemental benefits including (but not limited to): parental leave, infertility & adoption assistance, mental health support, free physical therapy resources, etc.

　　Up to a 4.5% match on 401k

　　A career path to grow.

　　A casual work environment

　　Opportunities to give back to the community by participating in civic and charity events with colleagues.

　　Ability to work with phenomenal talent and friendly team of professionals.

　　Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

　　Technically speaking, Resurgent Capital Services manages domestic and international debt portfolios. But, if you were to ask any of our employees what we do, you might get a slightly

　　different response.

　　They might tell you that we create opportunities out of challenging situations. For ourselves. And for our clients. It’s what we call “building bridges.” And here at Resurgent, we’re building stronger bridges every day. Founded in 1998 and located in Greenville, SC, Resurgent works with some of the nation’s largest credit grantors and debt purchasers. Our employees share common values that are embodied in the people who make our company their home. Our employees’ actions are guided by “Results-Driven Process Management” or RPM—a rigorous measurement of financial and operational performance. This process, coupled with our people, has enabled Resurgent Capital Services to achieve industry-leader status. Whether dealing with customers directly or indirectly, our employees are trained in a variety of disciplines. Management. Operations. Collections. Financial or statistical analysis. Information Technology. In every discipline, regardless of position, all of our employees bring energy and high standards to the work we do.