ACTIVELY INTERVIEWING & HIRING

　　Description:

　　Summary:

　　Perform customer support activities, in-house, involving the installation, preventive maintenance and repair medical instrumentation.

　　Requirements:

　　• One or more years of experience in troubleshooting and repair of electronic/electro-mechanical assemblies of medical devices or instruments or equivalent repair and service activity.

　　• Ability to work in a teamwork setting and as an individual contributor.

　　• Experience in dealing with internal and external customers.

　　• Computer skills using Microsoft Word, Excel, and the ability to work remotely.

　　• Ability to use standard field service engineer’s tools sets (scope, DMM, DVM).

　　• Ability to lift up to 65 lbs.

　　Preferred:

　　• ESD Experience

　　• Soldering experience

　　• FDA/ISO Regulated environment experience

　　Responsibilities:

　　• Isolate instrument malfunctions and take corrective action in the form of repair.

　　• Ensure all customer and Service instruments are in good working order.

　　• Represent Quest Medical in dealings with customers and is responsible for customers’ satisfaction with the MPS instrument.

　　• Support inside service department in processing instrumentation.

　　• Communicate all service/repair activity with customer (as necessary), Field Service leadership, and other applicable Quest Medical team members.

　　• Provide feedback on improved methodologies for repair and maintenance tasks.

　　Skills:

　　electronic troubleshooting, testing, Repair, Troubleshooting, Blueprint, Electronics

　　Top Skills Details:

　　electronic troubleshooting, testing

　　Experience Level:

　　Intermediate Level

　　Diversity, Equity & Inclusion

　　At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

　　Hiring diverse talent

　　Maintaining an inclusive environment through persistent self-reflection

　　Building a culture of care, engagement, and recognition with clear outcomes

　　Ensuring growth opportunities for our people

　　Actalent is an equal opportunity employer.

　　About Actalent

　　Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.