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Rental Supervisor
Rental Supervisor-March 2024
West Dover
Mar 29, 2026
About Rental Supervisor

  Create Your Experience of a Lifetime!

  Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

  With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

  Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until March 15th or until the positions are filled (whichever is first).

  Job Benefits

  Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

  MORE employee discounts on lodging, food, gear, and mountain shuttles

  401(k) Retirement Plan

  Employee Assistance Program

  Excellent training and professional development

  Referral Program

  Full Time roles are eligible for the above, plus:

  Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

  Free ski passes for dependents

  Critical Illness and Accident plans

  Job Summary:

  Manages overall day-to-day operation of all Ski/Snowboard rentals. This position is responsible for merchandising, financial management, sales staff supervision and overall store management. Oversees hiring, training, coaching and scheduling of store personnel. Responsible for sales generation and growth, inventory control, controllable expenses, cash management, merchandising, loss prevention and store appearance.

  Job Specifications:

  Housing: May Be Available

  Expected Pay Range: $22.00 - $23.76 / hour

  Shift type: Full Time, Weekends and Holidays

  Skill Level: Experienced

  Job Responsibilities:

  As the Retail/Rental Manager of the Rental department, this job oversees the operations of a high volume, seasonal rental operation, ski and snowboard repair/tuning center and servicing the entire resort. The retail/rental manager’s responsibility includes:

  Overseeing all aspects of all retail/rental operations.

  Manages through uncertainty and change positively

  Manages a team of up to 50 frontline staff and leadership team of 5-6

  Provides an important piece of our guests’ experience of a lifetime while in our resort by maintaining a strong culture of guest service

  Day to day task will often include:

  Providing consistent and direct feedback, coaching and guidance to team members

  Driving professional development in yourself as well as others

  Designing, executing and tracking training plan for associates starting with their first day

  Ensuring department and staff have all necessary supplies

  Meeting with other departments and committees to ensure department is aligned with initiatives

  Creating operational plans for special events, groups, and holidays

  Identifying sales opportunities and create plans accordingly

  Administrative duties

  Managing retail inventory, rental inventory, and supplies with cost management in mind

  Hiring staff and processing payroll through a digital platform

  Job Requirements:

  Minimum 2 years leadership experience - required

  2 years in retail/rental experience - preferred

  2 years resort experience in a management role

  Knowledge and passion for snowsports

  Bachelor’s Degree - preferred

  The expected pay range is $22.00 - $23.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

  Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

  Requisition ID 499320

  Reference Date: 12/06/2023

  Job Code Function: Rental Operations

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