Rent Administrator

　　202 W 24th St, New York, NY 10011, USA

　　Req #2281

　　Friday, January 19, 2024

　　ABOUT US: - We believe that everyone deserves a home!

　　Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

　　But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

　　The Christopher

　　Located in the Chelsea, The Christopher offers 207 units of permanent, supportive housing to low-income New Yorkers, people living with HIV/AIDS, and chronically homeless individuals, including individuals with mental illness. The Christopher also provides housing for young adults who are aging out of foster care or have experienced homelessness. Good Shepherd Services provides comprehensive onsite social services, and Breaking Ground coordinates property management services.

　　Rent Administrator

　　The Rent Administrator is responsible for overseeing the rent collection process. They are responsible for responding to tenant questions and concerns about rent. The Rent Administrator also works closely with tenants and social services to ensure that rent is paid in full each month. Additionally, this position will work closely with the Finance department to maintain accurate and timely rent records for tenants and to develop effective strategies for addressing and solving tenant rent issues. The incumbent works closely with outside counsel and with a variety of subsidy agencies. The Rent Administrator is the primary point of contact for tenant rent subsidies.

　　This position has a 35-hour work week.

　　ESSENTIAL DUTIES:

　　Maintain accurate income and rent information in various databases

　　Prepare weekly reports of tenants’ rent status, reason for arrears, current court status, Public Assistance arrears, and contact made with the individual regarding rent issues

　　Prepare weekly reports following trends in general arrears issues and coordinating payment plans

　　Maintain a clear and comprehensive list of due dates for all tenants in payment plans, court stipulations, and which tenants, in owing unpaid rent, are not entitled to special services within the building

　　Meet with tenants to answer rent related issues

　　Collaborate with social services on tenants’ rent issues

　　Collaborate with Entitlements Specialist to follow up on payments or grants from outside organizations

　　Lead bi-weekly meetings with staff to communicate current arrears situations

　　Draft legal documents, including 14 Day Demand notices

　　Coordinate with maintenance department regarding additional repair or replacement charges

　　Complete, review, and track all subsidy and lease renewals

　　Oversee tenant rent changes, including those changes that affect rent subsidies

　　Provide residency letters for individuals, when applicable

　　Coordinate with outside counsel regarding non-payment legal action and make court appearances, when necessary

　　Review legal and subsidy bills for accuracy on a monthly basis

　　Perform other related duties as assigned

　　MINIMUM QUALIFICATIONS:

　　Bachelor’s or equivalent experience

　　Experience working with special needs individuals; Familiarity with rent, accounting, or banking preferred

　　Superior organization, analytical, and interpersonal skills; Ability to work with diverse populations; Ability to work independently and as part of a team; Ability to handle multiple high priority tasks simultaneously

　　Current and active New York Notary preferred

　　Proficiency with Microsoft Office suite

　　Strong proficiency with creating and maintaining spreadsheets & databases

　　Notary Public license preferred

　　As part of our continued efforts to maintain a safe workplace for employees and clients, and in compliance with the City of New York COVID-19 Safety Requirement Mandate, Breaking Ground strongly recommends all employees, interns, volunteers, and subcontractors to receive an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment.

　　EOE/M/F/Vet/Disabled

　　Other details

　　Pay Type Hourly

　　Min Hiring Rate $21.97

　　Max Hiring Rate $21.97

　　Apply Now

　　202 W 24th St, New York, NY 10011, USA