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Remote Monitoring Specialist
Remote Monitoring Specialist-March 2024
New Iberia
Mar 31, 2026
About Remote Monitoring Specialist

  At Aggreko, we provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it. We are hiring immediately a Remote Monitoring Specialist - a role that will help us to power progress for our customers .  

   

  Why Aggreko? Here are some of the benefits and rewards.  

  Competitive compensation package   

  Annual bonus program tied to company and individual performance  

  No cost medical plan option available   

  Paid training programs  

  Career growth opportunities and tuition reimbursement   

  Safety-focused culture   

   

  What you will do:   

  Based in the New Iberia Remote Operations Center (ROC) , work rotating shifts (7/7) to support Aggreko's 24/7 business operations On-Site

  Provide technical assistance to Aggreko customers and internal staff daily, focusing on equipment performance, operation, and maintenance

  Monitor, diagnose, and analyze incoming alarms, following established protocols for troubleshooting and defining maintenance procedures

  Utilize the ARM (Aggreko Remote Monitoring) system to remotely monitor Aggreko power, air handling, and temperature control equipment

  Report malfunctions, notify customers of irregularities promptly, and track alarm events using Tracker Technology. Escalate unresolved issues and initiate service dispatch as needed

  Thoroughly document events using appropriate software , incorporate feedback from field technicians to improve processes, conduct appraisals, and share experiences in regular meetings with relevant departments

   

  We are experts, which means you will have the following skills and experience:  

  Associate degree / T echnical school / Or Equivalent years of experience

  3 - 5 years of experience working on power generators, commercial HVAC (Heating, Ventilation & Air Conditioning) equipment, and/or oil free air compressors, performing inspections, maintenance, and repairs  

  Excellent phone etiquette and customer service skills  

  Ability to perform regular data analysis preventing equipment failures   

  Ability to use web-based SCADA (Supervisory Control and Data Acquisition) type systems, ERP (Enterprise Resource Planning) systems (MOVEX) and analytical tools such as ABI or equivalent   

  We recruit the best talent. Apply now and help us keep the power on.   

  #LI-HT1

  About Aggreko

  We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

  Equal Opportunity Employer, including disability and veterans.

  At Aggreko, we provide energy solutions so communities can thrive and businesses can grow.

  We bring power, heat and cooling to customers and communities wherever they need it.

  No two days are the same. We work in dynamic environments and offer a wide range of opportunities for motivated people to enrich their lives and communities. If you are prepared to give us your best, you can learn and grow quickly.

  We are building an inclusive culture and an environment where everyone can be at their best. We encourage everyone to be themselves at work because we know that’s how we achieve our potential.

  Join us, bring your energy, and grow your career.

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