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Registration Services Representative
Registration Services Representative-March 2024
Milwaukee
Mar 28, 2026
About Registration Services Representative

  JOB REQUIREMENTS: Position Description: Every day, in ways both big andsmall, the Medical College of Wisconsin (MCW) is impacting lives for thebetter. MCW ... changemaking for a healthier Wisconsin. As aRegistration Services Representative (RSR), you will be responsible forcomplete registration & eligibility on non-central scheduled patients,scheduled inpatients, and research patients. This includes answeringincoming calls for registration and using work lists to ensure allregistrations are complete before the patient arrives in the clinic. TheRSR enters insurance information obtained from the clinic check-inprocess, and corrects registrations forwarded via work queues frombilling system edits. The RSR is responsible for running electroniceligibility checks and completing MSP questionnaires for Medicarepatients. Information is documented in the Epic system with extremeaccuracy to ensure proper billing and collections and customer service.Responsibilities: Registers patients via phone and work lists/reports toensure complete and accurate registration data is in the Epic systembefore the patient\'s clinic visit. Enter of all patient demographicsand insurance and coverage information in software or databases. Ensurescompliance policies are followed to avoid fraudulent billing, consentforms, and Medicare questionnaires. Verifies Medicare and Medicaideligibility. Requires full knowledge of on-line eligibility systems.Apply extensive knowledge of miscellaneous and managed care insurancecontracts. RSR may need to call the patient and/or insurance carrier toverify coverage and eligibility as needed. Enters insurance informationobtained from the clinic check-in process. This will come via workqueues containing insurance card copies, which are scanned or faxed bythe clinic. Registration updates will also be made from billing edits,which will also come via work queues. Checks e-mails, Epic work listsand Epic Inbasket regularly throughout the day to keep up to date withany changes and receive information on patients who need registrationservices. Assists with quality control measures and special projects assituations demand. Reviews own work and works reports to verify accurateinformation and corrects any registration issues. Knowledge - Skills -Abilities Knowledge of quality control, customer service standards,information management, procedural process, and recordkeeping. Computer,technical, interpersonal, oral communication, listening, and patienceskills. Preferred Schedule: Position Requirements: MinimumQualifications: Appropriate experience may be substituted... For fullinfo follow application link. EEO/AA Minorities/Females/Vets/DisabilityThe Medical College of Wisconsin is an affirmative action/equalopportunity employer and does not discriminate in hiring or employmenton the basis of age, sex, race, color, religion, national origin,veteran status, disability or sexual orientation. ***** APPLICATIONINSTRUCTIONS: Apply Online: ipc.us/t/BAB5D8EC94AC4230 Qualified females,minorities, and special disabled veterans and other veterans areencouraged to apply.

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