If you enjoy being at the forefront of ensuring consistently high levels of client experience and continuity of service through challenging times, this could be the job for you.

　　As a Regional Migrations Implementation Manager within the Payments Migrations team, you will be tasked with the identification, analysis, planning, management, and execution of all system and channel migrations that directly affect our Corporate and Investment Bank (CIB) clients in the North America & LATAM regions. Your role will require you to gain expert knowledge of the firm and the numerous transaction banking products, services & channels we offer, and utilize this knowledge to ensure top-tier migration approaches while maintaining an excellent client experience. You will be expected to comprehend the detailed requirements of all migrations impacting the region and manage them to successful completion within the agreed time, cost & quality parameters.

　　Job responsibilities:

　　Work closely with centralized change management teams to help identify, steer & triage the design of migrations impacting the region (or as part of a global initiative incorporating the region)

　　Lead local/regional migration meetings and forums, including Steering Committees and Working Groups to ensure product and technical migrations are understood in accordance with migration imperatives & the direction and demands of the local business

　　Ensure all migrations meet appropriate governance and/or regulator criteria

　　Be the regional escalation point of contact for all stakeholders for client impacting elements of in-scope migrations

　　Acquire expert knowledge of the firm's various treasury services payment/collection processing environments (including back offices and reporting engines) and apply that knowledge to all regional migrations

　　Identify and communicate process gaps and improvement opportunities, and work with internal partners to address within migration deliverables

　　Remain up-to-date with market & industry initiatives and the launch or change to the bank's digital products

　　Required qualifications, capabilities, and skills:

　　Excellent verbal and written communication skills to both clients and internal partners

　　Project Management skills

　　Cash management and treasury services experience required - especially in Corporate channels such as Online/Web solutions, Host-to-Host, API, & SWIFT (MT/MX, Fileact, SCorE)

　　Excellent working knowledge of all payments/collections products relevant to the region

　　Excellent analytical skills and attention to detail

　　Effective issue resolution and escalation skills; must be able to recognize issues and their severity; escalate to appropriate individuals/functions and manage to resolution

　　Excellent time management and prioritization skills in a high pressure, competing-priority work environment

　　Preferred qualifications, capabilities, and skills:

　　Knowledge of local North America & LATAM transaction banking practice(s)

　　Knowledge of the firm's various treasury services payment processing environments (including back offices and reporting engines)

　　Language skills relevant to LATAM

　　Able to work individually, or as part of a team

　　JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

　　We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)

　　We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

　　JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans