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Regional HR Director, Luxury
Regional HR Director, Luxury-March 2024
Albany
Mar 30, 2026
About Regional HR Director, Luxury

***The location for this position is virtual/remote***

This is your chance to be part of a Corporate Human Resources Operations team at a top global hospitality company! As a Regional HR Director, Luxury, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the HR Operations team, reporting to the Sr Regional HR Director, you will be a key partner in supporting the day-to-day HR activities, annual business priorities, and cyclical HR initiatives across Hilton’s managed portfolio of luxury and full-service hotels in our U.S. and Canada region. You will lead strategic planning and execution for talent development, management, recruitment, Labor Relations and HR engagement of corporate programs, policies, etc. in your remit of hotels.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/nightHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountPaid parental leave for eligible Team Members, including partners and adoptive parentsMental health resources including free counseling through our Employee Assistance ProgramPaid Time Off (PTO)Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

Assist with talent development to include identification of talent gaps, leadership career pathways, and organizational planning.Assist with periodic leadership talent review preparation and tracking. Retain in-depth knowledge of internal and external talent to facilitate informed recommendations on talent decisions to support the hotels’ service delivery and operational excellence.Identify leadership task force across multiple hotel operation departments.Develop consistent onboarding for hotel leadership teams that ensures a comprehensive understanding of standards and service delivery expectations.Evaluate and update luxury new hire onboarding delivery standards.Develop, present, and cascade analytical tools and data related to hotel operations, such as Team Member satisfaction and hotel service performance trends.Cultivate a service training structure and establish certified trainers within the hotel operations department.Provide labor relations guidance and counsel to hotel leadership teams in partnership with the Corporate Labor Relations team.Provide guidance and counsel to hotel relationship teams on employee relations matters in partnership with the Corporate Legal team. Handle complex employee relations matters escalated through the Corporate Ethics hotline.How you will collaborate with others:

Help support recruitment in partnership with the Recruitment Operations Center and Regional HR Operations Directors.Provide facilitation of luxury training programs for all U.S. luxury hotel openings/transitions.Provide support in the distribution of luxury training programs and standards for all Americas luxury hotels, in partnership with counterparts from other Americas sub-regions.What projects you will take ownership of:

Maintain Sequence of Service training manuals for hotel luxury operations positions.Ensure national Forbes training is deployed and hotel leadership and team members are educated on certification standards.Conduct onboarding and training/retraining of Director of HR, Director/Manager of Luxury Training Quality Assurance and assist in the candidate evaluation of incumbent performance management.WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

Seven (7) years of experience in Human ResourcesFive (5) years of Hospitality experienceFour (4) years of project management experience, implementing strategic initiatives, executive-level client-facing communication experience and Labor relationsTravel up to 30%Proficient in Microsoft SuiteIt would be useful if you have:

Experience working in a matrixed environmentExperience working as or leading a Training Development DirectorTwo (2) years of Luxury Hospitality experienceBilingual (English/Spanish)WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this roleis$165,000-$220,000and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE

Job: Human Resources

Title: Regional HR Director, Luxury

Location: null

Requisition ID: COR014QO

EOE/AA/Disabled/Veterans

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