Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit cpkcr.com to learn about the CPKC advantage, our purpose and culture.

　　PURPOSE OF THE POSITION:

　　The Health Services Coordinator is accountable to organize and coordinate all administrative processes related to HS Programs such as the Employment Program, Periodic Medical Assessment Program, and medical monitoring under the Fitness to Work Medical Policy and Procedure. The Coordinator provides support to the Health Services department including the Occupational Health Nurses, and other Health Services team members. The Coordinator may be involved with processing invoices, electronic and paper document management including scanning and indexing using a metadata application and coordination of medical assessments. The position is accountable to ensure consistent and accurate maintenance of confidential information and the efficient implementation of administrative support process.

　　POSITION ACCOUNTABILITIES:

　　Provides timely and responsive customer service to administrative enquiries and processes relating to the Fitness to Work Policy and Procedure, the Periodic Medical Program, Employment Program, Medical Monitoring and any other Health Services processes from managers, supervisors, HR, employees and Health Care Providers

　　Accountable to ensure consistent and accurate compilation, maintenance and confidentiality of all electronic and hard copy occupational health information received within Health Services and reconciles invoices for integrity and accuracy as per internal financial policies and procedures

　　The Coordinator Position coordinates, prepares, and tracks Health Services program documentation and medical follow up information

　　The position ensures accurate records and data entry is maintained in the Health Services systems of records for occupational health information within established Health Services protocols and to ensure regulatory compliance

　　Scans and indexes medical documents with appropriate metadata, for the electronic data management system, with the highest level of accuracy possible in accordance with established protocols

　　Collaborate with internal/external stakeholders to ensure effective and timely correspondence. Troubleshoot and resolve any administrative process or service issues identified and direct escalations to the Manager, Health Services Programs

　　Respond to written and verbal inquiries in writing or by telephone, and prepare correspondence in a variety of formats (i.e. file notes, letters and reports) for employees, treatment provider etc

　　POSITION REQUIREMENTS:

　　High School Diploma

　　Medical Office Administration certification is an asset

　　Up to 2 years’ experience in medical office administrative / clerical duties

　　Ability to work collaboratively with multidisciplinary teams to effectively manage the safe and timely return to work of injured or ill employees

　　Well-developed computer skills required in MS Office Suite (Word, Excel, Outlook, Visio etc.)

　　Proven ability to establish priorities and meet deadlines and demonstrated ability to work either independently or as part of a team

　　French language skills are an asset

　　ADDITIONAL INFORMATION:

　　As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

　　Background Investigation:

　　The successful candidate will need to successfully complete the following clearances:

　　Criminal history check

　　Reference check

　　Management Conductor Program:

　　Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

　　CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA)”.

　　Req ID: 102018

　　Department: Human Resources

　　Job Type: Fixed Term

　　Position Type: Non-Union

　　Location: Calgary, Alberta

　　Country: Canada

　　% of Travel: 0-10%

　　of Positions: 1Job Grade: 5

　　Job Available to: Internal & External

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