Description

　　All the benefits and perks you need for you and your family:

　　Benefits from Day One

　　Paid Days Off from Day One

　　Student Loan Repayment Program

　　Career Development

　　Whole Person Wellbeing Resources

　　Mental Health Resources and Support

　　Our promise to you:

　　Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

　　Schedule: Full Time

　　Location: 13601 BRUCE B DOWNS BLVD, Tampa, 33613

　　The community you’ll be caring for: AdventHealth Medical Group West FL

　　The role you’ll contribute: Referral Coordinator

　　The Referral Coordinator is responsible for receiving referral requests, obtaining physician approval, processing medical records requests pertaining to referrals and processing the referral. Schedules appointments with the referral, when necessary. Develops and maintains positive relationships with physician offices, patients and facilities while conveying accurate benefit and payment details in regard to any and all future visits. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

　　The value you’ll bring to the team:

　　· Demonstrates through AdventHealth’s Service Standards of Own it, Love Me, Make it Easy and Keep Me Safe.

　　· Ensures pre-certification and verification of benefits has been obtained and clearly documented on all required exams prior to procedure.

　　· Makes outgoing calls or utilizes on-line recourses to obtain for pre-certification or any authorization required by the insurance carriers.

　　· Contacts patient or physician’s office using HIPAA guidelines prior to schedule exam when additional information is required.

　　· Schedules hospital admissions, outpatient procedures/tests and notifies patient of appointment and referral number the same day it is obtained.

　　Qualifications

　　The expertise and experiences you’ll need to succeed :

　　Minimum qualifications :

　　· High School diploma or equivalent

　　· Possesses a strong knowledge, understanding, and competency in the areas of insurance carrier plans and coverage benefits, procedures, CPT codes, HCPCS, and ICD-10 codes.

　　· Possesses a strong knowledge of required waivers or documents.

　　· Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

　　· Professional, oral, and written communication skills

　　· Problem solving and critical thinking skills

　　· Ability to work in a team setting, as well as, independently

　　· Ability to work well under pressure with deadlines – sense of urgency

　　· Ability to prioritize and manage simultaneous assignments with frequent interruptions while paying close attention to details

　　· Maintains effective working relationships with patients, team members and providers.

　　Preferred qualifications:

　　· Medical terminology and office background

　　Understanding of co-insurance, co-pays and deductibles and the ability to explain

　　This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

　　Category: Physician Services

　　Organization: AdventHealth Medical Group West FL

　　Schedule: Full-time

　　Shift: 1 - Day

　　Req ID: 24000756

　　We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.