About Us

　　A little curiosity fuels our soul for adventure and experiences. So, at Hotel Indigo ®, we do more than satisfy our guest’s curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Every day brings new discoveries, fresh ideas, and unexpected journeys.

　　So, just like our hotels, no two colleagues are the same. So, we’re curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.

　　Situated at 2,000m above sea level on the edge of the canyon in Jabal Akhdar, you will find a lifestyle property with 172 keys including penthouse suites and cliff side pool villas, the best spa in Oman spread over 2,200sq, plus great food and beverage concepts. We are a destination.

　　Are you ready to join our pre-opening team to lay the foundations for us to disrupt and build a culture that changes the stay experience complimented by views that will leave everyone in awe!

　　Your day to day:

　　People

　　Monitor personnel to ensure guests receive prompt, cordial attention and personal recognition following the brand standard.

　　Supervise and assist personnel to ensure members known as repeat gusts and other VIPs receive special attention and recognition.

　　Ensure that appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees are maintained.

　　Be knowledgeable and conduct daily staff briefings about facilities, activities, equipment, services and other information.

　　Liaise with other departments such as Laundry, Housekeeping and Engineering to provide great service.

　　Financial

　　Supervise and guide the team to ensure optimum sales techniques are used for the purpose of maximizing revenue.Guest Experience

　　Ensure guest amenities and towels are available all the time in excellent quality.

　　Ensure that all registration and charging procedures are followed all the time.

　　Conduct activities and services for guest and members while giving proper instruction and safety reminders.

　　Apply correct charges to guests and visitors where applicable for use of the facilities and services.

　　Demonstrate service attributes in accordance with industry expectations and company standards.

　　Responsible Business

　　Ensure overall responsibility for maintaining standards within the areas and keep the facilities and equipment clean and well maintained.

　　Schedule and regularly conduct routine inspections of areas.

　　Maintain detailed knowledge of the hotel’s emergency response procedures.

　　Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene, Security and FLS.

　　Ensure tall security incidents, accidents and near misses are always reported and brought to the attention of the Manager.

　　What we need from you

　　A confident communicator with strong interpersonal skills

　　Bachelor’s Degree/Higher Education qualification/equivalent in hospitality or related field

　　4+ years total experience in a related field in a luxury hotel or a well-established hotel brand

　　Direct supervisory experience over Spa and Recreation or an equivalent combination of education and work experience.

　　How do I deliver this?

　　We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG ® hotels.

　　Each IHG® hotel brand delivers True Hospitality in its way, and at the heart of it all are specific, core service skills.

　　True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.

　　True Confidence : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.

　　True Listening : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.

　　True Responsiveness : is about providing guests with what they need and doing so in a timely and caring manner.

　　There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing, and understanding people.

　　At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

　　Hotel Indigo is an upper-upscale boutique brand that captures the true spirit of the neighborhoods our hotels belong to. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area.

　　Making travel inspiring. It’s what we do. Let’s Go Further Together.

　　Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

　　At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.