Summary This position is located at the Library, Community Recreation Branch of the Morale, Welfare and Recreation (MWR) Department, NAS Sigonella. Incumbent performs a variety of duties in support of the MWR Library. Responsibilities Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation programs. Provides information concerning facilities and operation. Ensures adherence to regulations, safety and security procedures. Assists in maintaining routine reports and/or performs clerical duties. Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member. Provides support for recreation event set up and break down. Requirements Conditions of Employment Qualifications Three (3) months of general experience OR high school graduation (or GED/equivalent). General Experience: any type of work that demonstrates the applicant's ability to perform the work of the position. Qualified candidates will also be rated and ranked by the following Knowledge, Skills and Abilities (KSA's) to determine order of referral: Basic reading comprehension Ability to communicate effectively in English, both orally and in writing Basic computer operations and keyboarding skills Basic customer service delivery methods Education High school graduation (or GED/equivalent). Additional Information Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Participation in Direct Deposit/Electronic Fund Transfer is required.