RECEPTIONIST

　　Homes for the Homeless is seeking a proactive and detail-oriented Receptionist to support the management team in our busy residential facility for families. The Receptionist is responsible for directing calls, timekeeping, tracking financial transactions, maintaining records, and carrying out compliance protocols.

　　ABOUT HOMES FOR THE HOMELESS, INC.

　　Homes for the Homeless, Inc. (HFH) is a non-profit social services organization operating family shelters throughout NYC that serve as a hub of opportunity for families both residing in shelter as well as those in the neighboring community. On-site programs range from childcare, early childhood education centers, afterschool clubs and programs, and youth recreation activities, such as sports teams, to housing assistance, case management, parenting workshops, career and job vocational training, support groups and substance abuse assistance, and family engagement and recreation events for the whole family.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　Greet the clients in Family Services

　　Redirect calls to Family Services staff

　　Create passes and residency letters for the clients

　　Upload the inspection forms in CARES in timely matters

　　File documentation in the clients’ records

　　Guide the ineligible status clients to get reinstated in CARES

　　Assist the Director of Family Services with the department daily operations.

　　QUALIFICATIONS

　　Satisfactory combination of experience and education. (Student. Associate…)

　　Intermediate skills with Microsoft Office applications preferred

　　Ability to prioritize assignments and handle multiple tasks with strong organization and time management skills

　　Excellent communication skills

　　Bilingual is a plus

　　COMPENSATION/EEO:

　　In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, we provide excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days, and 12 paid holidays

　　Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law.