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Receptionist (Spanish speaking)
Receptionist (Spanish speaking)-March 2024
Batavia
Mar 29, 2026
About Receptionist (Spanish speaking)

  Order#: NY1485747

  Receptionist (Spanish speaking)

  The Erie County Bar Association Volunteer Lawyers Project (VLP) is seeking 1 full-time Spanish speaking Receptionist for our law office in Batavia, NY. This office handles work under the Office of New Americans (ONA) State contract at the Buffalo Federal Detention Facility in Batavia. This is a public defender model program where we represent all detained people that are facing deportation and are not otherwise represented.Duties/Responsibilities: Open, stamp, scan, and process and distribute mail Check general voicemail boxes and log incoming calls in Legal Server Distribute faxes Answer incoming calls and forward/refer as appropriate Answer detainee line along with checking voicemails, open prescreens and distributing them Creating intake list and prescreens/ coordinate intakes Client callbacks to make referrals for ineligible clients Call attorneys as directed Ensure hallway, reception area, mail area, and printer areas are stocked and neat Keep staff meeting minutes Send/Receive/Log all volunteer attorney case updates Organize/file/destroy files as directed Post closing signs for staff meetings, holidays, etc.

  Requirements/Skills - Required: Fluency in Spanish No formal education or training is required. A willingness to work independently while also taking direction and operating as part of a team Excellent verbal and written skills in Spanish and English Must be organized and capable of tracking work carefully for the purpose of grant and contract reporting requirements The ability to juggle many tasks efficiently and manage change The flexibility to handle other tasks as presented The desire to help a diverse population who are in desperate need of legal assistance. The right candidate will be passionate about helping these individuals and have a respectful and approachable personality VLP is a paperless office; candidates must be proficient with computers and technology, including Microsoft 365, SharePoint, and electronic case management systems Knowledge of basis office technology such as mailing, faxing, scanning, and copyingRequirements/Skills - Preferred: Prior experience working in an office setting.

  Salary/Benefits: Salary ranges from $37,000 to $38,500 based on years of relevant work experience Employer paid benefits including fully paid health insurance premiums, a Health Reimbursement Arrangement account, long-term disability insurance, life/AD&D insurance, Pension contributions, and an Employee Assistance Program Other Benefits available through pre-tax employee contributions: Dental insurance, FSA, Dependent Care FSA, transportation account, 403b plan Eligibility for public service loan forgiveness A respectful work environment with a true Work/Life balance: 14 paid holidays Accrue 11 vacation days and 2 personal days in year 1 Accrue 15 vacation days and 4 personal days in year 2 (vacation caps at 23 days starting in year 6) Accrue 10 sick days each year 1 hour paid lunch if working more than 4.5 hours each day flexible schedules discourages weekend work, encourages utilizing PTO dedication to diversity and inclusionTO APPLY: Please send a resume with a cover letter clearly explaining your interest and qualifications. Include contact information for 3 references and send your materials to: Kimberly Lewis, HR Manager, ECBA Volunteer Lawyers Project, Inc. at [email protected]. Applications will be accepted on a rolling basis until the position is filled.

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