Receptionist

　　Job Details

　　Job Location

　　San Antonio - 1023 N Pine - San Antonio, TX

　　Education Level

　　High School

　　Salary Range

　　$15.00 - $17.00 Hourly

　　Job Category

　　Admin - Clerical

　　Description

　　Position Summary:

　　Person in this position will be responsible for the clerical and secretarial aspects of the program. Essential Job Functions include those listed below.

　　Essential Job Functions:

　　Provide clerical support to the program staff as needed.

　　Provide coverage for the reception area.

　　Ensure the security of the facility.

　　Maintain filing system for administrative files and any other relevant files.

　　Review and distribute, when appropriate, all incoming mail addressed to the program and administrative staff.

　　Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Texas; and

　　Perform all other duties as assigned.

　　Qualifications

　　Essential Qualifications:

　　Certifications/Licensures:

　　During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

　　Education:

　　High School diploma or equivalent

　　Experience and Competencies:

　　One (1) year experience as a receptionist, preferably in a social service setting.

　　Knowledge of substance abuse and treatment is desired.

　　Excellent communication skills.

　　Superior writing skills.

　　Attention to detail.

　　Ability to work well in a team environment.

　　Superior organizational skills.

　　Strong computer skills, to encompass all Microsoft Office applications.

　　Ability to exercise good judgment and discretion.

　　Ability to work well in a team environment.

　　Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.

　　Professional appearance and demeanor.

　　Must be culturally/linguistically sensitive to populations served.

　　Must be able to successfully obtain and maintain a criminal background clearance

　　Working Conditions:

　　Tasks may be performed in a residential, office, or outdoor setting.

　　Fast paced environment.

　　Potential for high noise level at times.

　　Some local and out of state travel.

　　A minimum of 40 hours per week are expected but significantly more hours will be required from time to time. Completion of job duties may require working before and after normal working hours. Regular attendance is required. Being able to work as many hours as is necessary to complete job tasks is a required and essential duty of this position.

　　Essential Physical and Mental Demands of the Job

　　The employee must be able to perform the following essential duties and activities with or

　　without accommodation:

　　Physical Demands:

　　Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office, residential, or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and fine manipulation by the hands (typing, writing, and working with files). Requires the ability to defend oneself and clients in physically abusive situations through the use of approved physical de-escalation techniques.

　　Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, clients, patients, and the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or quickly.

　　Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.

　　Requires seeing: Clarity of vision at 20 inches or less and at distance. This factor is required to complete paperwork for many of the employees essential job functions and to observe client behavior and activities in and out of the facility.

　　The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.

　　M ental Demands:

　　Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.

　　Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions.

　　Requires the ability to work under stress and in emotionally charged settings.

　　The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de-escalation techniques.