Role and Responsibilities

　　CAE is seeking a Receptionist to support our team at our DFW Airport location. This role centers around customer service and support for the Dallas West Training Center.

　　CAE is a world leader in providing simulation and modeling technologies and integrated training solutions for the civil aviation industry and defense forces around the globe. With annual revenues exceeding C$1.5 billion, CAE employs more than 7,500 people at more than 100 sites and training locations in more than 20 countries. We have the largest installed base of civil and military full-flight simulators and training devices. Through our global network of 30 civil aviation and military training centers, we train more than 80,000 crewmembers yearly. We also offer modeling and simulation software to various market segments and, through CAE’s professional services division, we assist customers with a wide range of simulation-based needs.CAE was founded in 1947 and is headquartered in Canada. With clients in more than 100 countries, CAE has the broadest global reach of any simulation and training equipment and services company on the market.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES:

　　Answer incoming calls for the Center, direct calls and greet clients in a professional manner.

　　Assist with the contract process including scanning and activating contracts, tracking credit memos and assist with mailings.

　　Daily and weekly reporting of sales activities to management.

　　Various other sales and administrative duties as needed.

　　Work on special projects as needed.

　　QUALIFICATIONS & SKILLS

　　5 years’ experience in customer service related areas.

　　One year experience as receptionist and/or experience in Customer Service related industry.

　　Switchboard or extensive telephone handling experience

　　Proactive initiative in handling customer service support issues

　　Excellent PC skills including Intranet, Internet, Outlook, Word, Excel

　　Dynamic interpersonal skills and multi-task oriented

　　Excellent verbal and written communication skills

　　Experience in aviation industry a plus

　　EDUCATION

　　High School Diploma or equivalent required.

　　Everyday, in each of our training locations and in each country where we operate, our employees work towards the same vision: to be the worldwide training partner of choice. Our mission is a source of pride. We make a difference in the world by making air travel safer, allowing defense forces to be mission-ready and helping medical personnel save lives. Join our team and together we will make a difference in your career.

　　Accessibility

　　CAE is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

　　E-Verify

　　As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you’d like more information about your EEO rights as an applicant under the law, please click here EEO is the Law poster. (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf)

　　Position Type

　　Regular

　　CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

　　Equal Employment Opportunity

　　At CAE, everyone is welcome to contribute to our success. With no exception.

　　As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

　　At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

　　At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries. CAE represents 75 years of industry firsts—the highest-fidelity flight and mission simulators, surgical manikins, and personalized training programs powered by artificial intelligence. We’re investing our time and resources into building the next generation of cutting-edge, digitally immersive training and critical operations solutions while keeping positive environmental, social and governance (ESG) impact at the core of our mission. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.