Netflix is releasing content at a pace and scale unlike any studio or broadcast channel in history: all around the world, at the same time, all episodes at once, for over 200 million members. With so many different titles to choose, across such a range of tastes and cultural standards, our members need the information and context to be able to tell at glance that what they’re watching is appropriate for their household.

　　In this role, you will have the opportunity to help develop our ratings framework for Netflix’s rapidly growing content catalog in APAC. It will require an understanding of regulatory requirements and cultural sensitivities throughout APAC, operational aptitude to enforce those policies, ability to navigate competing global and local priorities, and the ability to speak effectively about how we develop and apply maturity ratings to content on service. The work you do in this role will directly affect how our members decide what to watch. Within the Product Metadata and Ratings (PMR) team, you will serve as the APAC region’s ratings classification expert and serve as an in-house conduit to ratings boards. In addition, you will be responsible for the development and execution of the global PMR communications strategy as well as project manage various PMR initiatives.

　　This is a highly cross-functional role. You will work closely with Public Policy and Communications Teams to develop our ratings strategy in APAC. You will also work with members of the broader Product organization, such as Consumer Insights, Operations, Globalization, and Engineering to execute on our overall maturity ratings strategy.

　　This role will report into the Director Of Ratings and Partnerships and will be based in Singapore.

　　Key Responsibilities

　　Collaborate with regional Public Policy teams to support the development and execution of the ratings strategy in APAC

　　Project manage ongoing board engagements, ratings program developments and PMR team projects

　　Lead research initiatives in support of Netflix’s ratings strategy

　　Educate internal and external partners on the Netflix ratings framework, the work of the various PMR teams, and the Netflix product

　　Support the development and implementation of the PMR communications strategy

　　Manage stakeholder priorities and communications in-region while balancing the global priorities of the Ratings and Partnerships team

　　Support cross-functional education, research, and innovation projects

　　Identify gaps and develop efficiencies in our timelines for board pilot projects

　　Qualifications

　　7+ years in relevant fields, such as Content Strategy, Standards & Practices, Crisis Response, Policy/Legal Operations, Communications, Trust & Safety

　　Extensive experience in highly cross-functional roles gaining buy-in, alignment, and context from a variety of stakeholders

　　Excellent project/program management skills, and a proven track record for operational excellence

　　Great judgment and decisiveness when dealing with timely, deadline-driven, content-related issues and concerns

　　Strong verbal and written communicator and adept at presenting to external stakeholders

　　Critical thinking/problem solving skills and an aptitude for analyzing trends in data

　　Experience working with the Google Suite, AirTable, and/ or other database/ reporting/ tracking tools

　　Experience partnering or working with internal and external stakeholders in APAC is preferred

　　Knowledge of, and adherence to, global ratings boards’ standards and requirements is preferred

　　Fluency in languages other than English is a plus

　　Experience managing content in languages other than English a plus

　　We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.