Please note that this position is contingent upon receiving a bid to manage railcar traffic in multiple locations for a major customer and employment would not begin until approximately June 1st.

　　This position will have a competitive salary with bonus opportunities.

　　The Rail Logistics Specialist of Watco Logistics is responsible for the overall “day to day” management of rail freight shipments and assigned shipping accounts. It is essential for the Rail Logistics Specialist to establish rail carrier and customer relationships, effectively solicit rail carriers and customers to haul shipments and seek opportunities for rail transportation. This position has various responsibilities including operational, accounting, and customer service duties.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDING THE FOLLOWING (OTHER DUTIES MAY BE ASSIGNED)

　　Deliver quality service to internal and external customers addressing any railroad issues and delays that may disrupt railroad services

　　Manage customer car orders in specified rail portal

　　Secure rail carrier capacity to handle shipments

　　Ensure Watco Supply Chain Services’ operating procedures and protocol are adhered to

　　Deliver cost effective solutions that always keeps the long-term interest of the customer as the priority

　　Ensure performance to the branch’s annual goals and objectives

　　Play critical role in efforts to ensure service focus, morale, teamwork, and a positive culture is built and maintained with in the location

　　Communicate with customers, carriers, suppliers, vendors and internal teams on payments, pricing, invoicing, and any operational needs

　　Track and trace customer rail shipments and send daily pipeline reports

　　Process building ensuring required documents are obtained and customer invoicing requirements are met

　　Provide railcar repair and lease guidance to the customer

　　QUALIFICATIONS/SKILLS & ABILITIES

　　To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required:

　　High School Education or a GED is required

　　College degree preferred

　　1 year transportation or supply chain related experience preferred

　　Strong organization, communication, and time management skills

　　Demonstrable problem resolution skills

　　Possess basic computer skills- Microsoft Excel, Word

　　Strong phone and email communication skills

　　Apply knowledge of organization, communication, conflict resolution, and time management skills

　　Possess basic computer skills in Microsoft Word, Outlook, and Excel

　　Ability to work with others and be a positive influence on other team members

　　Strong phone and email communication

　　Effective customer service skills and the ability to service both internal and external customers

　　Strong verbal and written communication skills

　　WORK ENVIRONMENT

　　Work is performed primarily in a standard office environment with extensive team member and supplier contact with frequent interruptions. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　PHYSICAL REQUIREMENTS & PHYSICAL DEMANDS

　　Sit, stand, walk, and reach with arms – Completion of paperwork, long consecutive hours of typing and using the computer, and walk to filing cabinets in the work area

　　Talk daily to customers, team members, vendors, etc.

　　Ability to hear what the team members communicate

　　The incumbent must occasionally lift and/or move up to 25 pounds.

　　Use hands to finger and feel keys on keyboards and calculators

　　Capability to reach with hands and arms to file, grasp, and maneuver paperwork; and/or reach and operate personal computer and office equipment

　　Capacity to adjust focus to operate personal computer, calculate, compile and enter information from timesheets and timecards.

　　Available to travel