Please note that this position is contingent upon receiving a bid to manage railcar traffic in multiple locations for a major customer and employment would not begin until approximately June 1st.

　　This position will have a competitive hourly salary.

　　The Rail Logistics Assistant of Watco Logistics is responsible for the overall “day to day” management of rail freight shipments while providing quality service to customers. It is essential for the Rail Logistics Assistant to conduct necessary activities to deliver results and garner customers’ trust. This position has various responsibilities including operational, accounting, and customer service duties.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDING THE FOLLOWING (OTHER DUTIES MAY BE ASSIGNED)

　　Track and trace customer rail shipments and send daily pipeline reports

　　Manage and build revenue loads in TMS

　　Effectively communicate with internal teams inclusive of Accounts Payable and Accounts Receivable on invoices, collections, and aging

　　Provide communication to customers, carriers, vendors, and suppliers

　　Process building ensuring required documents are obtained and customer invoicing requirements are met

　　Deliver quality service to internal and external customers

　　Learn the functions and operations an account

　　QUALIFICATIONS/SKILLS & ABILITIES

　　To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required:

　　High School Education or a GED is required

　　Apply knowledge of organization, communication, conflict resolution, and time management skills

　　Possess basic computer skills in Microsoft Word, Outlook, and Excel

　　Ability to work with others and be a positive influence on other team members

　　Strong phone and email communication

　　Effective customer service skills and the ability to service both internal and external customers

　　Strong verbal and written communication skills.

　　WORK ENVIRONMENT

　　Work is performed primarily in a standard office environment with extensive team member and supplier contact with frequent interruptions. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　PHYSICAL REQUIREMENTS & PHYSICAL DEMANDS

　　Sit, stand, walk, and reach with arms – Completion of paperwork, long consecutive hours of typing and using the computer, and walk to filing cabinets in the work area

　　Talk daily to customers, team members, vendors, etc.

　　Ability to hear what the team members communicate

　　The incumbent must occasionally lift and/or move up to 25 pounds.

　　Use hands to finger and feel keys on keyboards and calculators

　　Capability to reach with hands and arms to file, grasp, and maneuver paperwork; and/or reach and operate personal computer and office equipment

　　Capacity to adjust focus to operate personal computer, calculate, compile and enter information from timesheets and timecards.

　　Available to travel