Performs responsible communications work in receiving and transmitting radio, intercom, communications console, telephone messages, and general information.
Receives incoming calls and messages by radio, telephone and/or communications terminal; provides requested information; transmits messages or information to mobile units; dispatches additional units on trouble calls as directed; and relays messages between mobile units, portable units, and other City departments.May operate electronic message recorder.Maintains an operational log.May monitor other City departments' radio frequencies.Prepares necessary reports, records, and files.Operates a computer terminal.Assists in maintaining appropriate radio files.Maintains radio telephone and communications terminal contact with other agencies and/or public safety support organizations.Dispatches mobile units in accordance with department policies and directives.Dispatches emergency personnel in accordance with department policy, or as directed.Assists in the preparation of monthly reports on material, operations, labor, and safety.Assists in the preparation and maintenance of records, reports, and accident report files as directed.Receives an average of 25 operational radio calls per day or at least 50 percent of their time is involved in actual radio operation, or provides radio operation for a shift which may have fewer calls, but whose primary function is to monitor the radio for emergency situations.Performs related work as directed.