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Quality Specialist NPI (New Product Innovations)
Quality Specialist NPI (New Product Innovations)-March 2024
Winston Salem
Mar 31, 2026
About Quality Specialist NPI (New Product Innovations)

  Quality Specialist NPI (New Product Innovations)

  Reynolds American is evolving at a pace like no other organization.

  To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be the change!

  WE ARE LOOKING FOR A QUALITY SPECIALIST NPI (NEW PRODUCT INNOVATIONS)

  SENIORITY LEVEL: Experienced Non-Management Level

  FUNCTION: RJRT Operations – Quality Control

  LOCATION: ROC - Winston-Salem, NC

  ROLE POSITIONING AND OBJECTIVES

  Reports to

  Quality Innovations Lead Manager

  Number of Direct Reports

  NA

  Core Relationships

  Internal - Manufacturing, R&D, NPI, Procurement, Scheduling/Planning

  External – Material Suppliers

  Geographic Scope

  Local

  Travel Required

  10%

  WHAT YOU WILL BE ACCOUNTABLE FOR

  NPI / Product Changes

  Ensure consistent approach to quality and qualifications during New Product Introduction (NPI) across areas

  Maintain communication with stakeholders throughout process to ensure alignment with planned execution of NPI process

  Change Control Process

  New Product | Technologies| Materials | Equipment

  Process | Manufacturing | System

  Regulatory Compliance

  FDA | TPMP

  Complete required FDA regulatory training

  Support implementation of programs to ensure compliance with Company EHS polices, Company Safety Rules and regulatory requirements.

  Complete EHS-required training.

  Immediately report all injuries and illnesses and participate in investigations and development of corrective actions.

  Participate in EHS programs as required by assigned site/role (e.g., PULSAR safety observation program, Safety Triggers).

  CAN THIS BE YOUR FUTURE ROLE?

  Do you enjoy working in a fast-paced environment?

  Are you able to work independently, and make decisions with minimal oversight?

  ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

  High School Diploma or equivalent and 6+ years of relevant work experience, or Associates with 4+ years of experience, or Bachelor’s degree in Business, Engineering or related field and 2+ years relevant work experience (Manufacturing or QA Experience)

  Comprehensive knowledge of tobacco products, tobacco technology, and quality

  Good understanding of consumer-centric quality management principles, design of new processes and standards management, and supply chain models

  Excellent analytical problem solving and decision making skills

  Ability to self-direct, be pro-active and communicate effectively across all levels of the organization

  Excellent organizational and project management skills

  Proficiency with Microsoft Office Suite (Excel, PowerPoint, SharePoint and Word) and other computer programs

  Excellent interpersonal, oral, and written communication skills

  BENEFICIAL

  Knowledge of quality principles and Quality Management System requirements

  General knowledge of TPMP requirements

  WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

  At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

  Global Top Employer with 53,000 British American Tobacco employees across more than 180 markets

  Great Place to Work Certified

  Brands sold in over 200 markets, made in 44 factories in 42 countries

  Newly established Tech Hubs building world-class capabilities for innovation in four strategic locations

  Diversity leader in the Financial Times and International Women’s Day Best Practice winner

  Seal Award winner – one of 50 most sustainable companies

  BELONGING, ACHIEVING, TOGETHER

  Have you been on a career break for 18 months or longer? Are you ready to return to your career? If your answers to these questions is yes, we would love to hear from you. Regardless of why you took a break, we value you for all the skills you can bring to the workforce. Reignite your career, work flexibly, be part of a dynamic team and upskill yourself with on-the-job training and development support.

  Collaboration, diversity and teamwork underpin everything we do here at Reynolds American.We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

  BENEFITS OVERVIEW

  Benefit Information

  The following is a general summary of the competitive compensation and benefit plans we offer:

  Company vehicle for eligible employees

  Mobile phone allowance for eligible employees

  401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.

  Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent

  Company contributes an additional three percent to 401(k) whether employee participates or not

  Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)

  Health Savings Account start-up contribution for employees who elect the high deductible health plan

  Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year

  Employee assistance program offering 8 free counseling sessions, per issue, each calendar year for employees and their dependents

  Company paid life insurance of 1x annual base pay ($50,000 minimum)

  Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)

  Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance

  Tuition reimbursement and student loan support

  Dependent Scholarship Programs

  Free confidential personal financial counselling service

  On-site health centers and 24/7 fitness centers at certain company locations

  A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice

  Health-care concierge service

  Volunteer service opportunities

  Extensive training opportunities

  Paid Leave:

  Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)

  Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).

  Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)

  Paid Parental Leave + temporary reduced work schedule opportunity

  Funeral Leave

  Short-Term Disability Leave

  Long-Term Disability Leave

  Jury Duty Leave

  Military Leave

  Released Time for Children’s Education

  Community Outreach Leave

  Other paid leave benefits, as required by state or local law

  Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to employing a diverse workforce and valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

  Reynolds American Inc.and its affiliated companies is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at [email protected].

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