We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

　　Working Arrangement

　　Hybrid

　　Job Description

　　Quality Engineer

　　Are you looking for unlimited opportunities to develop and succeed? Are you looking for a flexible and supportive environment with work that challenges and helps our customers achieve their dreams and aspirations? We are seeking an experienced and motivated Software Quality Engineer who can learn with agility in order to develop, maintain and continuously evolve test automation scripts and execute testing in a dynamic and fast paced environment.

　　What Work Would I be Doing?

　　As a self-directed, accountable and skilled Software Quality Engineer who is passionate about software quality and automation, your responsibilities will include:

　　Identify, build tests strategies, plans, cases and scripts that ensure quality and coverage through functional, integration, end to end and performance testing of complex systems and/or individual components

　　Maintain, evolve and continually improve test cases and coverage using a variety of testing tools and technologies

　　Adhere to Quality Engineer standards and best practices as well as audit requirements

　　Analyze defects and ensure that system tests are successfully completed, documented and all issues are resolved

　　Help develop and champion test automation as a practice within your team and where possible, the broader Insurance Technology team

　　Collaborate with Software Engineers, Technical Analysts, Business partners and external 3rd party vendors using Agile/Waterfall methodologies

　　Mentoring/coaching team members

　　Qualifications

　　6+ years extensive testing experience, with hands-on experience to multiple testing tools

　　University degree in Computer Sciences/Engineering or equivalent

　　Sound knowledge of quality assurance practices, automation, tools and techniques and how to apply them

　　Experience with Agile practices and tools such as JIRA and Confluence

　　Experience writing complex test plans and test cases including how to apply risk based testing principles

　　Ability to identify productivity and efficiency improvements as well as quickly and easily adapt to change

　　Excellent communication including effective facilitation and presentation skills

　　Strong planning, organization, risk management and problem solving skills

　　Solid communication and interpersonal skills

　　Strong collaborator

　　Additional assets that are nice to have:

　　Software testing certification (e.g. ISTQB)

　　Agile certification (e.g. CSM)

　　Experience with Automation technologies such as VB Script, Selenium, DevTest, TestNG, Robot, Perfecto, SOAP UI, Jenkins, Cucumber, Meter, Postman and other testing frameworks and tools

　　Experience with BDD is an asset

　　Experience with DevOps

　　What motivates you?

　　You obsess about customers, listen, engage and act for their benefit.

　　You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

　　You thrive in teams and enjoy getting things done together.

　　You take ownership and build solutions, focusing on what matters.

　　You do what is right, work with integrity and speak up.

　　You share your humanity, helping us build a diverse and inclusive work environment for everyone.

　　What can we offer you?

　　A competitive salary and benefits packages.

　　A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

　　A focus on growing your career path with us.

　　Flexible work policies and strong work-life balance.

　　Professional development and leadership opportunities.

　　Our commitment to you

　　Values-first cultureWe lead with our Values every day and bring them to life together.

　　Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

　　Continuous innovationWe invite you to help redefine the future of financial services.

　　Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

　　Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

　　About Manulife and John Hancock

　　Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

　　Manulife is an Equal Opportunity Employer

　　At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

　　It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .