Company Description
The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,000 associates worldwide (as of December 31, 2017). The company generated sales of $88.2 billion in 2017. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.
As part of the Mobilitity Solutions division, the Florence KY plant is one of the world's leading automotive steering supplier locations. Robert Bosch Automotive Steering LLC is growing in the market and continues to innovate and develop new products to meet customer needs.
Job Description
SUMMARY
This position is responsible for maintaining and improving customer satisfaction related to quality metrics, and tracking, analyzing, and improving BU metrics (FFT, rework, and scrap). Duties and tasks are frequently non-routine. Resolves most questions and problems, and refers only the most complex issues to higher levels.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Serve as the primary customer and internal contact for all internal and external quality issues related to applicable product lines / customer(s). Maintain and improve customer relations related to quality targets.
Lead customer and internal corrective action teams by utilizing various quality tools and processes to identify the root cause of a problem and implement effective corrective actions.
Support and facilitate internal plant quality 8D’s with cross functional team members for the APA Final Lines - Support and issue quality alerts when quality issues emerge
Support, track, and audit quality alerts
Lead Containment Actions
Communicate requirements, support training, and audit containment actions as required
Perform SAP movements and transactions
Responsible for the preparation and submission of the following: PPAP documentation, product sorting instructions, response to customer concerns, deviations, control plans, Layered Process Audits, Quality Alerts, etc.
Internal PPAP’s - Support Logistics and Change Management Coordinators with PPAP and Plant Trial Run (PTR) shipments
Participate in the development of Process Flow Diagrams, PFMEAs, etc.
Implementation, review and analysis of SPC / process capability data, product audits, product contamination audits.
Support APQP process and work in the APQP team for new program launches and major product design changes.
Internal auditing to TS 16949 standard. Coordinate and facilitate customer audits. Preparation of procedures/instructions in accordance with TS 16949.
Support continuous improvement activities for safety, quality and productivity
Material Review Board (MRB) Topics
Support weekly MRB meetings with MFE and MFO
Support weekly meetings with QMM Technicians
Additional Responsibilities
Product Audit Q-Tests - Support verification of OIS data
Process Audits -Support Quality Management Systems (QMS) internal and external process audits, and 5S audits
Qualifications
EDUCATION and/or EXPERIENCE
Bachelor's degree (B.S.) from four-year College or University
OR three to five years related experience and or training;
OR equivalent combination of education and experience.
Experience should be in areas of quality, engineering, or technical operations.
Qualifications/Competency:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Ability to lead cross functional team, including operators, managers, and international team members to achieve team objectives. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Additional Information
The Benefits of Bosch
In addition to competitive wages, all employees of Bosch Automotive are eligible for the following:
Comprehensive Time Away from Work Program
Full Medical Package - Medical, Dental, Vision (EFFECTIVE DAY 1)
401k with Company Match
Continuing Education Opportunities (KY FAME, Tuition Reimbursement)
Strong Employee Development Opportunities
Robert Bosch Automotive Steering, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.