The Quality Control Manager is responsible for managing all the quality aspects of their production facility and ensuring that all seafood products are manufactured in compliance with specific company Food Safety and QA requirements. They will manage a team of Quality Control Associates and Supervisors while working with production leadership to ensure company compliance, driven by regulatory requirements and customer specifications, are met.

　　The QC Manager will lead, manage and work to improve the inspection and grading of Grade-A seafood products, perform and oversee microbial and moisture analysis, review and respond to written reports. They will be responsible for addressing daily Food Safety issues within the production facility related to product quality non-conformance and direct QC Associates and Production leadership to corrective action. The QC Manager will be responsible for writing new HACCP plans, SOP’s for production and assisting with tasks related to auditing as directed by leadership.

　　This position reports to our Quality Assurance Director.

　　DUTIES AND RESPONSIBILITIES

　　Maintain all Food Safety and Quality Assurance programs and certifications

　　Manage, lead, and develop the Quality Control team to follow company QC and HACCP plans

　　Ensure production facility adheres to regulatory, Food Safety, and company standards

　　Perform internal audits to ensure production plant is adhering to the Food Safety systems

　　Ensure Food Safety and Quality policies and procedures are maintained, understood, and followed by all employees

　　Manage all internal documentation within the facility

　　Verify daily QC and QA records

　　Maintain product specifications and ensure compliance within the facility

　　Manage and develop company SOP’s and HACCP plans, as required

　　Assist QA leadership in the development and implementation of new procedures and policies to increase business effectiveness and efficiencies, as directed

　　Contribute to the development of new products and processes with a focus on food safety and quality control, as directed

　　Perform customer return audits and assist with root cause analysis and corrective action

　　Plan, prepare and participate in all audits including: organic, kosher, customer, FDA, internal and 3rd party

　　Sustain and improve ratings on annual certifications

　　Performs other related duties as assigned

　　Requirements

　　5+ years, experience in leading Food Safety & QC Teams in food manufacturing

　　3+ years, experience as a decision maker responsible for interactions with customers, suppliers, regulators, and production leadership

　　BS in Chemistry, Biology, Food Safety, Food Science, or related, required

　　MS in Food Science or related, desirable

　　HAACP certification, required

　　SQF certification knowledge, required

　　Solid understanding of seafood or meat industry, strongly preferred

　　Solid understanding of government regulations and labeling requirements, preferred

　　Production, manufacturing process flows, and lean manufacturing experience, preferred

　　Experience in large and small company settings; experience and understanding of smaller company growth opportunities and expectations.

　　Experience and demonstrated ability to effectively manage Food Safety and Quality systems across departments and multiple locations.

　　Strong project management and organizational skills; able to prioritize and manage multiple tasks and projects on time

　　Exceptional interpersonal skills: able to navigate organizations to build relationships and garner support

　　Able to provide leadership and resolve employee problems, complaints, and grievances

　　Able to provide support and training to department managers to achieve goals

　　Drive an environment that drives performance and a safe workplace

　　Drive an environment of teamwork and open communication

　　ADDITIONAL REQUIREMENTS

　　Must be able to lift 30-50 pounds

　　Work up to a 10-hour workday: standing/walking most of the day

　　Hand use: single grasping, fine manipulation, pushing and pulling

　　Work requires the following motions: bending, twisting, squatting and reaching

　　Exposure to FDA approved cleaning chemicals

　　Exposure to temperatures: <32 degrees Fahrenheit

　　Ability to work in wet and dry conditions

　　Ability to work Monday-Friday, weekends when needed

　　Ability to use tools and equipment, including knives

　　Specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, required

　　North Coast Seafoods is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

　　Benefits

　　At North Coast, employees consider themselves part of a family where everyone works together to ensure that the company's mission and founding values are upheld every day. We offer an inclusive work environment led by an accessible leadership team that believes in the idea that it's not just about the work we do, but what the work allows us to do for our loved ones.

　　We encourage the opportunity for real growth and long-term employment. Most of our management team members started at the plant and, through mentoring, rose to their current positions. We are currently looking to build the next generation of leaders.

　　We offer competitive compensation packages that include comprehensive health coverage, vacation and a 401(k) plan to all full-time, benefits-eligible employees. Employees also have access to the highest quality seafood at cost.

　　This is a full-time, exempt position.