Our Company

　　ResCare Community Living

　　Overview

　　Our Quality, Risk and Compliance teams focus on maintaining compliance and auditing to mitigate risk for our operations. This keeps the company in compliance with State, Federal and overall company requiremens, but most importantly to keep our clients safe and to help them live their best life. If your passion is ensuring service quality and fostering compliance, apply today!

　　Responsibilities

　　Ensures compliance with all federal, city, state, HRA and other requirements

　　Develops Quality Assurance Plan for the WeCARE project, incorporating all aspects of a comprehensive system of reviews, training, and support to ensure compliance and quality of operations

　　Leads the quality team in conducting quality assurance activities; establishes work flow and priorities, manages day-to-day activities, trains, monitors, and evaluates quality assurance team

　　Compiles information from and reports on quality activities and outcomes

　　Serves as a member of the project leadership team to provide input on quality and related improvement activities/status reports

　　Coordinates with VNSNY and EDSI quality staff to ensure timely and complete reviews are completed and provided to RWS as required

　　Provides training and/or training opportunities for all quality staff as needed

　　Analyzes processes and conducts root cause analysis related to operations; engages with team leads and department managers to gain complete picture of performance or process

　　Develops and/or monitors contract and performance reports; works with team leads and department managers to excel in performance

　　Researches and applies best practices in maintaining quality throughout operations

　　Receives and uses daily, real-time feedback on the effectiveness of their work and uses it to improve performance as warranted

　　Understands and follows all HRA policies and procedures related to wellness services

　　Uses standard forms and online processes to conduct and document work

　　Qualifications

　　Master’s Degree in social services or a related field such as psychology, vocational rehabilitation, or occupational rehabilitation from an accredited university required

　　Four years of management and supervision experience in healthcare or rehabilitation settings

　　Three years of quality assurance experience

　　Experience in working with programs that provide care management and/or care coordination

　　Experience in a performance-driven environment and ability to use data analytics to report on and improve processes and outcomes

　　Education and/or experience in setting that use motivational interviewing and care management models to improve customer outcomes

　　Excellent team management and coaching skills using process and data analysis, and continuous improvement activities

　　Experience with publicly-funded programs preferable

　　Understand how to determine the need for and make reasonable accommodations for customers

　　Required knowledge of federal, state, and local laws and regulatory compliance requirements related to program responsibilities

　　Ability to use various electronic systems to carry out duties and responsibilities

　　About our Line of Business

　　ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visitwww.rescarecommunityliving.com. Follow us onFacebook (https://www.facebook.com/ResCareCommunityLiving) andLinkedIn (https://www.linkedin.com/company/rescare-community-living/) .

　　Additional Job Information

　　Please note: BACHELOR'S DEGREE in social services or a related field such as psychology, vocational rehabilitation, or occupational rehabilitation from an accredited university is required (not necessarily a Master's Degree)

　　Salary Range

　　USD $36,000.00 - $40,000.00 / Year

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　　ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at [email protected] .

　　Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

　　Job LocationsUS-LA-MANDEVILLE | US-LA-HAMMOND

　　ID 2024-134079

　　Line of Business ResCare Community Living

　　Position Type Full-Time

　　Pay Min USD $36,000.00/Yr.

　　Pay Max USD $40,000.00/Yr.